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Spotlight on: Equality and diversity
The CAB Service believes that no job applicant, worker, volunteer, or client should receive less favourable treatment than another on grounds of age, disability, gender, race, religion or belief, or sexual orientation. There is no situation in which the CAB Service will discriminate unfairly. This ethos informs both our work with clients and our social policy activity.
18 Oct 2019
Citizens Advice Scotland (CAS) has urged the Scottish and UK government to deliver better support for disabled people, as new research shows that more than one in four people (28 per cent) who visit a Scottish Citizens Advice Bureaux are unable to work due to ill health or disability.
8 Aug 2019
Citizens Advice Scotland (CAS) has rolled out an extended telephone service to help EU, EEA and Swiss nationals stay in Scotland after Brexit.
14 May 2019
Citizens Advice Scotland is pleased to announce that our network has received £749,480 in funding from the UK Government to provide advice for EU, EEA or Swiss citizens who need assistance when making an application for settled or pre-settled status to remain in the UK after Brexit.
Scottish Government consultation
Publication date: September 2017
Citizens Advice Scotland welcomes the opportunity to respond to the consultation, which builds on the previous consultation on the same subject carried out in 2009. Scotland’s CAB network has expertise in addressing socio-economic inequalities through the provision of independent advice, including income maximisation, benefits and money advice to groups who would be considered a priority in considering how the Socio-Economic Duty might be applied.
Publication date: April 2014
Our series of briefings ‘Voices from the Frontline’ show the reality of the impact of current welfare changes on the people of Scotland. We highlight the experiences of the thousands of clients advised by CAB in Scotland and make recommendations for change.
Publication date: November 2013
In April 2013, an estimated 82,000 households in Scotland were affected by the under occupancy penalty for social housing – often referred to as the ‘bedroom tax’. These households have experienced an average reduction in housing support of around £11 per week, a loss of £53 million annually across Scotland. In the six months after the change, over 1,600 affected people sought advice on the ‘bedroom tax’ at a CAB in Scotland, and we are starting to get a picture of the social impact of the policy.
the impact of the IB/ESA migration on Scotland's people, communites, and services
Publication date: February 2012
A report into the effect of the migration from Incapacity Benefit to Employment Support Allowance on Scotland's claimants