Across Scotland, thousands of people visit a Citizens Advice Bureau each week.
Their cases inform the work Citizens Advice Scotland (CAS) does and build a body of evidence which allows us to campaign on a range of issues, from faulty used cars to benefit sanctions. CAS carries out national campaigns across Scotland, with a particular focus on local action through the CAB network.
Campaign hub
Our current and upcoming campaigns
Feeling worried about debt?
You don’t need to go through this alone. The Citizens Advice network in Scotland is here to offer free, confidential and impartial advice, from advisers and our public advice site.
Feeling powerless? We’ll help you manage rising energy costs.
This winter, many of us are worried about our energy bills. Prices have gone up, but for lots of us our incomes have stayed the same or even fallen. But the Citizens Advice network in Scotland is here to help. Contact your local bureau or call Home Energy Scotland on 0808 808 2282 for help with your home energy this winter, or see our advice about common energy issues below.
Worried about bills and money? Our advice adds up.
The Citizens Advice network in Scotland is launching ‘Our Advice Adds Up’, a campaign to help people who are facing money issues this autumn as the furlough scheme ends, the value of Universal Credit is expected to be reduced and the energy price cap increases.
Following on from our campaign survey over the summer, in September we’ll be launching 'Our Advice adds up’, a campaign aimed at helping people who face money issues as furlough ends, Universal Credit is cut and energy bills rise. The campaign will run at a national level from Monday 20 September – Sunday 17 October 2021.
Our Money Advice Matters campaign will run at a national level from 31 May - 11 June 2021. We would encourage as many bureaux as possible to support this campaign during this period. However, as with our previous campaigns in 2020, you also have the flexibility to campaign on this issue at a time that suits you, which could be later in the year.
We have produced a range of campaign tools for the Citizens Advice Bureaux network in Scotland to take part in the Big Energy Saving Month campaign.
Resources
You can download all digital resources below in the downloads section.
Social media resources
- Big Energy Saving Month - Social media toolkit including template posts
- Big Energy Saving Month - Social media static graphics
- Big Energy Saving Month - Social media banners
Editable versions of posters and postcards for Citizens Advice Bureaux are available on BrandBase and should be available w/c 14 December.
If you have signed up to support this campaign, you will also receive additional materials by email from Barbara Adams, Senior Officer (Campaigns).
Big Energy Saving Month launches on Monday 11 January and will run for three weeks at a national level until Sunday 31 January. The national campaign aims to help people cut their energy bills and get the financial support they are entitled to.
We are giving people the power to save time, money and energy through everyday actions. The campaign raises public awareness of how simple changes such as switching energy supplier or tariff, accessing discounts or grants and making homes more energy efficient can make a big difference.
Our past campaigns
Council Tax: Check to Save launches on Monday 2nd March. The campaign aims to raise awareness of council tax debt as an issue for our clients and the public and empower people to take action. Running for 2 weeks at a national level the campaign is support by Citizens Advice Bureaux across Scotland.
On Monday 4th November, we are launching our campaign with a focus on young people and their employment rights. Our campaign outputs will feed into our longer term engagement on young people’s rights at work, seeking to get a fair deal for young people. We want to gather the experience of young people and raise awareness of their rights at work, empowering them to take action on issues and increasing their public confidence and awareness.
The campaign will run for two weeks, during that time we will be working with a range of national partners such as NUS Scotland, Young Scot, Scottish Trades Union Congress and the Poverty Alliance. We will be supporting the Living Wage Foundation’s ‘Living Wage Week’, which launches on Monday 11th November, an ideal time to spotlight and highlight the need for fair pay in Scotland.
The Scams Awareness 2019 campaign took place in June 2019.
Information on the campaign is below, along with the national campaign evaluation.