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5 Dec 2019
As people across Scotland use delivery companies for their Christmas shopping, Citizens Advice Scotland is calling on post and parcel companies to improve their processes for dealing with consumer complaints.
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3 Dec 2019
Improving the cost of living, especially for people on low incomes, must be at the heart of the next government’s agenda, Citizens Advice Scotland (CAS) demand today (Tuesday).
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27 Nov 2019
Citizens Advice Scotland has urged consumers in Scotland to be ‘savvy shoppers’ as they gear up for Black Friday and cyber Monday.
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25 Nov 2019
Citizens Advice Scotland (CAS) has welcomed the opening of a parliamentary inquiry into Protected Trust Deeds (PTDs) and is encouraging people with experience of them to share their views.
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25 Nov 2019
Citizens Advice Scotland has called for phone, broadband and pay-TV providers to recognise that vulnerable consumers need extra support in accessing these services.
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20 Nov 2019
A new film from Scottish rapper and anti-poverty campaigner Darren ‘Loki’ McGarvey celebrates 80 years of Citizens Advice in Scotland.
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12 Nov 2019
National Consumer Week is a yearly campaign which aims to raise people's awareness of specific consumer issues.
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7 Nov 2019
Citizens Advice Scotland (CAS) has today welcomed an open letter from Ofgem calling for fairer treatment for customers who are left in debt when energy companies collapse.
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4 Nov 2019
Citizens Advice Scotland has today (Monday) launched ‘Do the Rights Thing’, a new campaign to raise awareness among young people in Scotland of their employment rights.
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29 Oct 2019
Crisis grant applications to the Scottish Welfare Fund for basic essentials such as food and heating increased by 12% in the period April to June, compared to the same period last year – according to the latest figures from the Scottish Welfare Fund, published today (see link below).
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29 Oct 2019
Citizens Advice Scotland (CAS) has today warned that car owners in Scotland could be getting an unfair deal from private parking companies due to a loophole created by two different laws passed by Holyrood and Westminster.
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28 Oct 2019
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28 Oct 2019
Citizens Advice Scotland (CAS) is calling on people to check if they are entitled to make council tax savings, as new research shows that the extent of council tax debt among people who turn to the charity for help.
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25 Oct 2019
Citizens Advice Scotland has welcomed a new £1bn plan by the UK's four main mobile phone companies (EE, O2, Three and Vodafone) to banish so-called "not-spots" - areas of poor network coverage in rural areas.
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25 Oct 2019
Citizens Advice Scotland has commented on the collapse of the last big payday lending company, QuickQuid.
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23 Oct 2019
Increasing numbers of people may be being sold debt solutions that don’t work for their circumstances, Citizens Advice Scotland (CAS) warned today.
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21 Oct 2019
Citizens Advice Scotland has responded to the Scottish Government’s Benefit Take-Up Strategy, which has been published today.
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21 Oct 2019
Citizens Advice Scotland has welcomed the launch of the Young Carer Grant, which becomes available from today, but has stressed it should be the first step in a process of greater support for carers.
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21 Oct 2019
Four expert energy advisers are now in post at Citizens Advice Bureaux across the north of Scotland after completing their training with Scottish and Southern Electricity Networks (SSEN).
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18 Oct 2019
Citizens Advice Scotland has responded to new figures from the Department of Work & Pensions showing that the number of Universal Credit claimants in Scotland is now almost 222,000.
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