Citizens Advice Scotland (CAS), our 58 member Citizen Advice Bureaux (CAB) and the Extra Help Unit (EHU), form Scotland’s largest independent advice network.

Citizens Advice Bureaux are independent charities that deliver frontline advice services in almost 300 locations across the country, from town and city centres to remote and island communities.

The EHU comprises a team of caseworkers based in Glasgow who assist vulnerable consumers from across Scotland, England and Wales with energy and postal service complaints.