Location: Golspie
Hours: 35 per week, Monday to Friday 9am to 5pm
Contract: Fixed term to August 2028 with the potential for extension, subject to funding
Salary: £25,789 - £32,631 
Closing Date: Friday 21 August 2026

East and Central Sutherland Citizens Advice Bureau is an independent charity providing advice, information and support to people across our community. We are a small, friendly team of staff and volunteers working across our rural communities delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our communities and clients in a non-judgmental and confidential manner. We aim for individuals not to miss out through not knowing or understanding their rights and responsibilities, or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their circumstances.

The Welfare Rights Officer will play a key role in ensuring the provision and development of quality advice, information, casework, and representational advocacy on statutory benefits and other social welfare matters, as appropriate.  As a Welfare Rights Officer, you will provide professional, efficient, and effective welfare advice and support services to meet the often-complex needs of clients. You will work closely with a team of advisers and volunteers to ensure the delivery of holistic support services for clients.

For further information, please visit our website at: Careers | East & Central Sutherland Citizens Advice Bureau 

Hours: 14 hours per week, with flexibility to meet the needs of the Service
Salary: £24,000 Full time equivalent (£9,600 for 14 hours) + 5% employer contributory pension.
Contract: Permanent
Closing Date: 12 noon on Friday 10 July 2026

Our Bureau has been providing free, impartial advice since 1939, and continues to deliver an essential service, empowering local people to navigate the cost of living crisis and many other challenges. As an independent charity, this is only possible thanks to the support of our volunteers, including trustees.

We have grown and modernised in the past decade, launching a variety of projects and forming innovative partnerships. These have enabled us to expand and diversify our services, working in Stirling city centre, in rural outreach locations and co-located with partners, as well as providing advice by email and telephone. We work with partners ranging from NHS addiction and mental health services to local food banks.

The Business Support Officer role requires a committed, resilient and well-organised team player to work with the Finance Manager to provide proactive administration support to our CEO, staff and the Board of Trustees.

The principal functions of the role will be to undertake administration and provide support in areas such as:

• Primary responsibility for digital communications, including the website and social media accounts.
• Support the Finance Manager with financial, HR and general administration.
• Build and maintain positive relationships with internal staff, external partners and key stakeholders.
• Ensure effective systems are in place across the organisation, suggesting improvements where appropriate.
• Provide secretarial support to the Board of Trustees and CEO, including organising meetings, taking minutes and maintaining records.
• Assist with event management, from arranging and participating in small internal meetings to supporting the Annual General Meeting.
• File correspondence and other documents relating to the above activities.

For further information, please visit our website: https://stirling.cas.org.uk/business-support-officer 

Hours: 12 hours per week, flexible to meet the demands of the Service; may include occasional evening and weekend work.
Salary: £24,500 Full time equivalent (£8,400 for 12 hrs per week); 5% employer’s contributory pension; 29 days Annual Leave, plus 10 days public holidays pro rata.
Contract: Fixed term for one year with continuation dependent on funding.
Closing Date: 12 noon on Friday 3 July.

Our Bureau has been providing free, impartial advice since 1939, and continues to deliver an essential service, empowering local people to navigate the cost of living crisis and many other challenges. As an independent charity, this is only possible thanks to the support of our volunteers, including trustees.

We have grown and modernised in the past decade, launching a variety of projects and forming innovative partnerships. These have enabled us to expand and diversify our services, working in Stirling city centre, in rural outreach locations and co-located with partners, as well as providing advice by email and telephone. We work with partners ranging from NHS addiction and mental health services to local food banks.

The Money Advice Assistant will support with the heavy and growing demand of the Money Advice function, driven by the cost-of-living crisis. The Money Advice Assistant will increase our debt advice capacity and assist with lower-level aspects of the debt resolution process including:

• Single-debt resolutions
• Pro rata repayment proposals
• Drafting letters to creditors and chasing responses
• Compassionate write-offs
• Income & expenditure assessments and trigger figures
• Policy in Practice Better Off calculations

For further information, please visit our website: https://stirling.cas.org.uk/money-advice-assistant 

Hours: 33 per week over 4 or 5 days
Salary: £23,664 per annum
Contract: Fixed term until 31 March 2027, subject to ongoing funding
Closing Date: Monday 29 June 2026
Interviews: expected to be week commencing 6 July 2026

The Bureau Triage Assistant will provide a welcoming and effective first point of contact for clients accessing the Bureau’s services. The role involves gathering key information, assessing needs and ensuring individuals are directed to the most appropriate support.

This is a busy frontline role requiring effective communication skills, sound judgement and the ability to respond to a wide range of client needs. The postholder will often be the first point of contact for clients and plays a key role in ensuring people receive the right support at the right time.

For further information, please visit our website: https://dundeecab.cas.org.uk/bureau-triage-assistant 

Location: Edinburgh (Due to the rules in our constitution, we are only able to accept applications from people who live or work in Edinburgh or the surrounding areas)
Salary: This is a voluntary position but expenses will be paid
Closing Date: Monday 6 July 2026

Citizens Advice Edinburgh is seeking a committed individual to join our Board of Trustees as a voluntary member. As a member of the Board, you will play a crucial role in shaping the strategic direction of our organisation and ensuring that we continue to provide high-quality advice and support to the citizens of Edinburgh. This is an excellent opportunity to make a positive impact on the lives of individuals and families in our community.

Citizens Advice Edinburgh is a trusted and independent charity that offers free, confidential, and impartial advice to the residents of Edinburgh. We are dedicated to empowering individuals, advocating for their rights, and promoting social justice. Our services cover a wide range of issues including welfare benefits, debt, housing, employment, consumer rights and more.

As a member of the Board of Trustees, you will be responsible for:

• Providing strategic leadership and direction to the organisation.
• Ensuring effective governance and compliance with legal and regulatory requirements.
• Supporting the Chief Executive Officer and Senior Management Team in achieving our objectives.
• Contributing to the development and implementation of our strategic plans.
• Representing Citizens Advice Edinburgh at external events and building strong relationships with stakeholders.

Rewards:

• The chance to contribute your skills and expertise to a respected and influential organisation
• Professional development and networking opportunities
• The satisfaction of being part of a dedicated team that is committed to social justice.

For further information, please visit our website: https://www.citizensadviceedinburgh.org.uk/volunteering 

Location: Golspie
Hours: 21 hours per week, Monday to Friday, 9.00am – 5.00pm (Set hours within the working week are open to discussion)
Salary: £25,789 FTE (£15,462 for 21 hours)
Contract: Fixed term to 31 July 2028 (the contract may be extended subject to funding)
Closing Date: Thursday 23 July 2026

East and Central Sutherland is an independent charity providing advice, information and support to people across our community. We are a small, friendly team of staff and volunteers working across our rural communities delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our communities and clients in a non-judgmental and confidential manner. We aim for individuals not to miss out through not knowing or understanding their rights and responsibilities, or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their circumstances.

The Generalist Adviser role is essential in ensuring the organisation provides a high standard of advice to the public. The adviser will work as part of the advice team to deliver generalist and holistic advice and support to clients accessing our service. This will involve using sensitive listening and questioning skills to encourage clients to explain their issue(s) and to empower them to set their own priorities for a resolution. Once in post, completion of the Citizens Advice Training programme is essential.

For further information, please visit our website at: https://www.ecscab.org.uk/careers 

Location: Union Street, Inverness
Hours: 35 per week
Salary: £34,911 pa
Type of Contract: Permanent
Closing Date: 5pm on Monday 22 June 2026

Inverness, Badenoch and Strathspey CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 60 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgmental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their personal circumstance.

The Service Manager will be responsible for the safe day-to-day running, strategic growth, and overall management of the Women’s Domestic Abuse Outreach Service operating under the Highland Domestic Abuse Service (HDAS) South framework. The role involves managing and overseeing a team of Women’s Domestic Abuse Outreach Case Workers to ensure the delivery of high-quality, trauma-informed, and empowering support to women across Inverness, Badenoch and Strathspey. The Service Manager will spearhead quality assurance and risk management frameworks to ensure high standards of practice and the physical/emotional safety of both service users and staff.

Additionally, the post holder will represent the organisation at external multi-agency meetings, actively contribute to developing and expanding the wider outreach service, and ensure all staff receive professional supervision and adequate training.

Please note: We value the expert contribution of women with lived experience of domestic abuse. However, we cannot recruit current service users to our staff team, due to conflicts of interest, and in the interests of supporting women in recovery, we would expect that at least six months has passed since last use of any domestic abuse services before recruitment to a post would be considered.

For further information and an application form, please contact: [email protected] 

Location: Westhill (with occasional Outreach and Home Visits)
Hours: 14 per week
Contract: 3-year fixed-term, subject to funding
Closing Date: 12 noon on 6 July 2026
Interviews: 17 July 2026

South West Aberdeenshire Citizens Advice Bureau (SWACAB), based in Westhill, Aberdeenshire, is an independent and innovative advice organisation providing holistic advice and support to local people. The postholder will be responsible for the quality of advice, standard of service provided for debt advice, including multiple debts, income maximisation through the benefit system and other means and debt remedies/legal routes to debt resolution.

Ideally, you will have previous Citizens Advice Bureau experience and qualifications (MATRICS) in debt advice and have worked to National Standards (Scottish Legal Aid Board accredited). We are looking for someone with prior case management experience, who can operate to Financial Conduct Authority standards. Training will be available for the successful candidate.

SWACAB offers excellent terms and conditions, including a total of 31 days leave (pro rata) and a pension scheme with a 5% employer contribution. SWACAB is an inclusive employer considering flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please contact [email protected].

For further details, please visit our website: https://www.swacab.org.uk/careers/money-debt-adviser 

Location: Glenrothes (travel is required across Fife)
Hours: 21 per week
Salary: £32,271 pro-rata
Contract: funded to 31 March 2027, subject to the return of the postholder (with the possibility of extension)
Closing Date: 12 noon on Wednesday 1 July 2026
Interview: Wednesday 8 July 2026

Citizens Advice and Rights Fife (CARF) is an independent organisation providing holistic advice and support across Fife. As our service grows, we are recruiting a Carers Income Maximisation Worker to support unpaid carers.

In this role, you will deliver tailored advice to help carers understand and access their full income and benefit entitlements, working via phone and face-to-face appointments at outreach locations and CARF offices. You will also support project development by partnering with local organisations, carer networks, and health and social care professionals, and may deliver awareness sessions or attend community events.

You will maintain up-to-date knowledge of welfare benefits and social security legislation, ensuring accurate advice and high-quality service delivery.

We are seeking someone with a good standard of education, strong interpersonal skills, and a passion for helping others. Experience in advice work or knowledge of the social security system, particularly for carers, is desirable but not essential. You must be able to explain complex information clearly, work independently and in a team, and uphold CARF’s values and mission.

For further information, please visit our website at: https://fifecab.cas.org.uk/get-involved/careers/carers-income-maximisation-worker-maternity-cover 
 

Hours: 35 per week
Salary £25,170 per annum
Closing Date: Friday 3 July 2026

Falkirk Citizens Advice Bureau is an independent and innovative advice organisation providing holistic advice and support to local people.

Our Triage Officer plays a key role in the delivery of an independent, free, impartial and confidential advice, information and advocacy service, all delivered to Association standards.  

This is done by offering a triage support service which assesses client need at the earliest opportunity, effectively prioritising support and allowing more effective appointment/resource management. The type of issues that the Triage Officer will help advise and direct on include: Benefits, Income maximisation, Budgeting, Money & Debt, Housing, Relationship, Employment and Legal.

Falkirk Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days leave plus 10 public holidays and enrolment into the government NEST pension scheme with an enhanced 5% employer contribution.

For further information, please visit our website: https://falkirkcab.cas.org.uk/get-involved/careers/triage-officer