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Publications

  1. Publication date:
    July 2024

    An evaluation of our Campaigns and Communication survey which ran from March - April 2024.

  2. Publication date:
    July 2024

    CAS recently responded to the Right to Palliative Care (Scotland) Bill proposed by Miles Briggs. 

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  3. Research from Citizens Advice Scotland
    Isabella Williams
    Publication date:
    June 2024

    Citizens Advice Scotland (CAS) received funding from SGN (Scottish Gas Network) to provide policy insight and expertise on vulnerability in the context of fuel poverty and the just transition to net zero. The research was carried out with a focus group of CAB advisers and the launch of the Lived Experience of Vulnerability pilot during which four CAB clients were interviewed on matters relating to their lived experiences of fuel poverty.  

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  4. Citizens Advice Scotland advocacy work plan 2024-25
    Publication date:
    June 2024
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  5. Publication date:
    June 2024

    Citizens Advice Scotland has responded to Ofgem's Call for Input on affordability and debt. The key points are:

    • CAS supports a write-off of energy debt and the implementation of a social tariff
    • Our data shows the scale and harm of energy debt is getting worse.
    • The average energy debt clients present to the CAB network is around £2300. For clients in rural areas, it is around £3000.
    • CAS recommends that Ofgem looks at how other regulators help customers in debt. 

    You can download and read the full response below. 

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  6. Issue 14 of the Citizens Advice Scotland network magazine
    Citizens Advice Scotland
    Publication date:
    May 2024

    Welcome to the Spring 2024 edition of Voice Magazine. 

    In this issue: 

    • dealing with debt, bureaux are getting creative to deal with an increase in debt enquiries
    • our volunteer support team and plans for Volunteers' Week
    • Dalkeith CAB has set up a support group for local men
    • sustainability - how can CABs make a difference?
    • could your bureau achieve Investing in Volunteers accreditation?  
    • Laura Plumb is rowing for the network - raise funds for your bureau by getting on board

    Read it online or download a PDF.

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  7. Publication date:
    May 2024

    An evaluation of the "Stressed About Debt?" campaign, which ran from February 2024 until the start of April 2024. 

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  8. Publication date:
    May 2024
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  9. Publication date:
    May 2024
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  10. CAS responds to the Social Justice Social Security Committee's Call for Evidence
    Erica Young Social Justice Team
    Publication date:
    May 2024

    CAS welcomes this opportunity to input our unique overview of the impact of the Scottish Social Security landscape to inform the Social Justice Social Security Committee’s inquiry into the efficacy of Scottish Child Payment in reducing Child Poverty.

  11. Publication date:
    May 2024
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  12. Publication date:
    May 2024
  13. Publication date:
    April 2024

    An evaluation of the Worried This Winter? energy support campaign, which ran from November 2023 until the end of January 2024. 

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  14. Publication date:
    April 2024
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  15. Piloting short-term crisis support alongside holistic advice
    Publication date:
    March 2024

    The Food Insecurity Pilot was delivered from 1st June 2023 to 30th November 2023. The pilot was delivered across 9 areas and 11 Citizens Advice Bureaux.

  16. Hyo Eun Shin - Strong Communities Team
    Publication date:
    March 2024

    CAS responded to the above consultation by the Ministry of Justice.

     

  17. Publication date:
    March 2024

    Citizens Advice Scotland has responded to the Scottish Government’s Heat in Buildings consultation. 

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  18. Publication date:
    March 2024

    CAS has responded to the Independent Review of Community Learning and Development, commissioned by the Scottish Government.

  19. CAS briefing for Stage 1 debate
    Publication date:
    February 2024

    The Scottish Parliament will consider the general principles of the Regulation of Legal Services (Scotland) Bill on 22 February 2024. This is an important Bill which seeks to reform the regulation of legal services in Scotland to promote “competition, innovation and the public and consumer interest” in the Scottish legal sector. This briefing outlines the views of Citizens Advice Scotland (CAS) on the implications of the Bill for consumers of legal services and reflects on recommendations in the stage 1 report.

  20. A CAS consultation response
    Publication date:
    February 2024

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