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Volunteer in a Citizens Advice Bureau

You might become a volunteer adviser or administrator, or get involved in social policy, fundraising, IT, communications and social media, and more. 

All over Scotland, people volunteer in their local Citizens Advice Bureau (CAB), helping in lots of different ways depending on the volunteering opportunities available. Their fantastic contribution is the lifeblood of the Scottish CAB Service.

Volunteering from Citizens Advice Scotland on Vimeo.

Why volunteer in a Citizens Advice Bureau (CAB)?

There are lots of reasons why you might want to volunteer in your local bureau:

  • It’s a really stimulating place to volunteer, with lots of different things to do
  • You can help in a way that suits the time you can spare and the skills you can offer
  • You can learn new skills and improve your confidence
  • Our comprehensive bureau volunteering programmes mean you’ll get lots of training and support along the way
  • Lots of people who’ve been CAB volunteers move on to paid work or further education because of the skills, knowledge and confidence they gain
  • You'll get a buzz from making a difference and helping people
  • You'll meet new and interesting people

 Here are a some quotes about CAB volunteering from volunteers themselves, provided during our 2024 Volunteer Survey:

‘Very rewarding and fun, working with a brilliant team of people.  Every day is different and there is always something new to learn…’

 ‘It has been incredible in improving my confidence for future employment and I love working with the team and helping others.’

 ‘The CAB is a great place to volunteer to increase skills, confidence to get back into work after a break and to help other people in my town.’

 ‘Volunteering gives a purpose after retirement, and a feeling of satisfaction that you are still useful and able to support your community. And you have the option of giving whatever time commitment that fits into your life.’

 ‘It’s rewarding to be able to help others access what they are entitled to and make sure they are treated fairly and correctly in line with policies and legislation.’

Find out more

Read more about the different volunteer roles which might be available below, or contact your local Citizens Advice Bureau to find out about volunteer vacancies they are looking to fill.