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Spotlight on: Energy

A third of people in Scotland struggle to afford their electricity and gas bills. We’re working hard to give them the advice they need to cut their costs and get a good deal. We’re also pushing politicians and energy companies to ensure the energy system works for people. 

If you have an energy problem you need help with, call the Citizens Advice Consumer Helpline on 08454 04 05 06 or email via our self-help website www.citizensadvice.org.uk.

This page has all the latest news about our work on energy.

News

  1. 23 Feb 2021

    Citizens Advice Scotland has welcomed the passage of the Heat Networks Bill in the Scottish Parliament today.

  2. 5 Feb 2021

    Responding to news the energy price cap is to increase  by £96 for default tariff customers, and by £87 for pre-payment meter customers, Citizens Advice Scotland Fair Markets spokesperson Kate Morrison said

  3. 5 Feb 2021

    Citizens Advice Scotland has today welcomed the publication of the Scottish Government’s draft Heat in Buildings Strategy

Publications

  1. Michael O'Brien

    Publication date: November 2020

    CAS welcomes a one-year extension to the Warm Home Discount scheme to 2021/22. As a result of the time pressures for securing this extension, we recognise the limitations of the proposals outlined. To have a meaningful impact, future changes to the scheme design must be complimented by an increase to the spending envelope. CAS also welcomes a discussion around devolution and the recognition that fuel poverty targeting could potentially be done more effectively at a national level. 

  2. Publication date: November 2020

  3. Publication date: November 2020

    We work on the issues that matter to our network’s clients and our member CAB. Our focus is on delivering advocacy drawn from the experience and insights of the Scottish Citizens Advice network, which is rooted in communities across the country. 

  4. Michael O'Brien and Alastair Wilcox

    Publication date: October 2020

    Complex metering arrangements are found in significant numbers across both the Scottish electricity network distribution licence areas. Our advocacy on behalf of consumers in Scotland with non-E7 restricted meters is informed by the evidence of our network, where consumer detriment and problems with market access are commonly reported. CAS strongly supports the extension of SLC22G, but our response makes further recommendations to Ofgem which we believe require consideration if the extended market intervention is to be effective. 

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