A third of people in Scotland struggle to afford their electricity and gas bills. We’re working hard to give them the advice they need to cut their costs and get a good deal. We’re also pushing politicians and energy companies to ensure the energy system works for people.
If you have an energy problem you need help with, call the Citizens Advice Consumer Helpline on 08454 04 05 06 or email via our self-help website www.citizensadvice.org.uk.
This page has all the latest news about our work on energy.
11 Jun 2019
Responding to the passing of the Fuel Poverty Bill in the Scottish Parliament today, Dr Jamie Stewart, Citizens Advice Scotland’s Energy spokesperson said:
16 May 2019
Responding to the Scottish government’s latest estimate for fuel poverty under the new definition, which shows 583,000 Scottish households defined as being in fuel poverty and 293,000 defined as in ‘extreme fuel poverty’, Jamie Stewart, energy spokesperson at Citizens Advice Scotland said:
2 May 2019
Jamie Stewart Energy Policy Manager at Citizens Advice Scotland said:
Publication date: June 2019
This is CAS's response to the Scottish Government's consultation on the future of low carbon heat for off-gas buildings.
Publication date: June 2019
This report details the energy issues advised on by the Citizens Advice network in Scotland in 2017-18.
The data shows that of the three main strands of the network, the majority of energy-related advice
in Scotland continues to be provided by Scottish Citizens Advice Bureaux, accounting for 92% of the advice provided
in 2017-18.
This reflects the complementary nature of the Citizens Advice network which in 2017-18 included:
In 2017-18, a total of 41,233 energy issues were advised on across the whole Citizens Advice network in Scotland.
Publication date: June 2019
This is CAS's response to the Scottish Government's consultation on the Energy Efficient Scotland programme.
Energy Efficient Scotland (EES) is an ambitious Scottish Government programme which aims to improve the energy efficiency of Scotland’s housing stock over the next 20 years in a bid to reduce carbon emissions and fuel poverty. One of the proposed strands of the programme is the regulation of minimum standards of energy efficiency in both rented and owner occupied domestic properties. This would take the form of mandatory Energy Performance Certificate (EPC) standards to be achieved by respective sectors by a target date. This consultation seeks views on whether the Scottish Government should bring forward the date for all owner occupied homes to be EPC Band C or above by 2030, where technically feasible and cost effective. It also seeks views on the implementation of regulations for the private rented sector.
The accompanying research report summarises the results of an omnibus survey that we commissioned in March 2019. The aim was to: better understand levels of awareness about EPCs; what homeowners are currently doing, if anything, to upgrade the energy efficiency of their homes; what would motivate homeowners to install more energy efficiency measures; and how Scottish homeowners and renters feel about potential regulation of energy efficiency.
Publication date: May 2019
The Scottish Government has established the Infrastructure Commission for Scotland to provide independent, informed advice on the creation of a 30-year infrastructure strategy to meet the country’s future economic growth and societal needs. To support this, the Commission issued a call for evidence.
