You are here

Spotlight on: Energy

A third of people in Scotland struggle to afford their electricity and gas bills. We’re working hard to give them the advice they need to cut their costs and get a good deal. We’re also pushing politicians and energy companies to ensure the energy system works for people.

Get energy advice 

If you have an energy problem, you can check our online energy advice

If you need to speak to an adviser, you can get advice from: 

This page has all the latest news about our work on energy.


  1. 25 Jan 2022

  2. 26 May 2022

    Citizens Advice Scotland has responded to the Chancellor’s announcement around energy bills,

  3. 16 May 2022

    CAS has responded to Ofgem's proposal on moving the energy price cap period to quarterly as opposed to twice a year.


  1. Grace Remmington

    Publication date: May 2022

    The Warm Home Discount scheme provides important funding for the short-term relief of fuel poverty. However, a combination of research and evidence from the Citizens Advice network in Scotland has previously found that while the Warm Home Discount is seen as vital by those who receive it, it is not adequately reaching those who need it most. Whilst CAS welcomes proposals for a scheme for Scotland for 2022-26, we have raised concerns that the proposals do not go far enough to address the issues of the previous scheme years.

  2. Rebecca King and Michael O'Brien

    Publication date: November 2021

    The Fuel Poverty (Targets, Definition and Strategy) (Scotland) Act 2019 requires the Scottish Government to publish a fuel poverty strategy, outline what steps will be taken to meet fuel poverty targets and identify the characteristics of households likely to be in fuel poverty or for whom getting out of fuel poverty presents particular challenges.

    The Citizens Advice network in Scotland gathers demographic data on those who contact their local Citizens Advice Bureau for support as well as information on the types of issues on which people seek advice, including fuel poverty. This demographic data allows for examination of CAB clients who have protected characteristics and whether they are more or less likely to seek advice on fuel poverty-related issues.

    This report analyses that data within the policy context, considers other relevant literature, and makes a number of recommendations.

  3. Publication date: November 2021

  4. Publication date: October 2021

    This year the eyes of the world will be upon Glasgow for COP26, as parties and delegates try to accelerate action on climate change. Citizens Advice Scotland supports Net Zero and we want to see a just transition that creates good quality jobs and doesn’t increase the burden on the poorest consumers. That Net Zero must also be tangible and accessible to the poorest consumers is a theme that has run through much of our policy and research work in the run-up to COP26, highlights of which are set out in this document.

Subscribe to RSS - Energy