Almost one in five bureau clients are over the age of 60. These clients often have a particular set of advice and support needs, with many seeking advice on key life decisions on finances and housing.
20 Mar 2019
A huge congratulations and thank you to the two finalists in our Unforgotten Forces volunteer award. The winner, Thomas Saveall, and runner-up, Graham Ealey, make a huge difference to the lives of older veterans in their communities through their volunteer work at their local Citizens Advice Bureaux. Both veterans themselves, they work closely with Armed Services Advice Project (ASAP) staff in Motherwell and Nairn to provide support to veterans aged 65 and over through the Unforgotten Forces project.
23 Nov 2018
Andrew Haldane, Chief Economist at the Bank of England and a member of the Bank’s monetary policy committee, today made a visit to West Lothian CAB, where he met with both clients and advisers to see some of the problems people are dealing with in today’s economy
2 Oct 2017
Hundreds of thousands of older people in Scotland are missing out on social security money they are entitled to because they are not claiming it, according to Citizens Advice Scotland.
Publication date: January 2019
CAS responded to the CMA's Funeral Market consultation.
Publication date: August 2018
Citizens Advice Scotland provided evidence to HM Treasury's pre-paid funeral plans: call for evidence. We focused on the importance of ensuring consumers were both fully informed and protected from harm.
Publication date: June 2018
Citizens Advice Scotland welcomed the opportunity to respond to this consultation concerning competition and transparency in the provision of funerals and crematoria market power.
Publication date: August 2017
Response to the Department for Work and Pensions Consultation on proposed reforms to the Funeral Expenses Payments scheme.