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Spotlight on: Older people

Almost one in five bureau clients are over the age of 60. These clients often have a particular set of advice and support needs, with many seeking advice on key life decisions on finances and housing.  

News

  1. 2 Oct 2017

    Hundreds of thousands of older people in Scotland are missing out on social security money they are entitled to because they are not claiming it, according to Citizens Advice Scotland.

  2. 13 Dec 2016

    A 'OneScotland' card must be replaced before 31 December 2016 for you to continue to get free bus travel.

  3. 15 Sep 2016

    Families across Scotland are still being hit with rising funeral costs, according to a new report published by Citizens Advice Scotland. 

Publications

  1. Ruth Mendel

    Publication date: August 2018

    Citizens Advice Scotland provided evidence to HM Treasury's pre-paid funeral plans: call for evidence. We focused on the importance of ensuring consumers were both fully informed and protected from harm.

  2. Ruth Mendel

    Publication date: June 2018

    Citizens Advice Scotland welcomed the opportunity to respond to this consultation concerning competition and transparency in the provision of funerals and crematoria market power. 

  3. Ruth Mendel

    Publication date: August 2017

    Response to the Department for Work and Pensions Consultation on proposed reforms to the Funeral Expenses Payments scheme.

  4. Burial and cremation charges in Scotland 2016
    Fraser Sutherland

    Publication date: September 2016

    The basic cost of burial fees in Scotland (i.e. not including undertakers fees) is on average £1,363 in 2016. That’s a 7% increase since 2015.

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