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Spotlight on: Armed Forces Community

In Scotland, it is estimated that 20% of the population are part of the Armed Forces Community. Recognising that members of this community often have particular support and information needs, The Armed Services Advice Project (ASAP) has been created to be the focal point for the Armed Forces Community in Scotland for access to advice, information and support.  


  1. 26 Aug 2020

    by Claire Williams, National organiser of the Armed Service Advice Project (ASAP).

    This column first appeared in the Herald newspaper on 26 August 2020.

  2. 24 Aug 2020

    A service that offers vital help to the Armed Forces community in Scotland  is celebrating its 10th anniversary today.

  3. 13 Aug 2019

    A support service delivered by Citizens Advice Scotland has helped almost 15,000 members of the Armed Forces community in less than a decade.


  1. Publication date: August 2020

    Impact report on 10 years of the Armed Services Advice Project (ASAP).

  2. Period 1 October 2018 - 30 September 2019
    Claire Williams

    Publication date: November 2019

    Over the last project year we supported 2,347 individuals, and gave advice over 12,300 times, achieving a client financial gain of over £3.3 million. The full report, which includes more detailed statistics, an overview of activities and case studies, can downloaded below. 

  3. Publication date: June 2019

    Issue of 1 of the Citizens Advice network in Scotland magazine

  4. Period 1 October 2017 - 31 March 2018
    Claire Williams

    Publication date: May 2018

    Over the last six months we supported 1319 clients with 5,969 new and repeat issues, achieving a client financial gain of over £1M.

    From the start of the service on 1 July 2010 to 31 March 2018, ASAP has supported approximately 12,500 individual clients with more than 62,500 new and repeat issues.

    The full report can be downloaded below. 

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