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Spotlight on: Armed Forces Community

In Scotland, it is estimated that 20% of the population are part of the Armed Forces Community. Recognising that members of this community often have particular support and information needs, The Armed Services Advice Project (ASAP) has been created to be the focal point for the Armed Forces Community in Scotland for access to advice, information and support.  

ASAP can be accessed by calling our Helpline on 0808 800 1007.  

News

  1. 13 Aug 2019

    A support service delivered by Citizens Advice Scotland has helped almost 15,000 members of the Armed Forces community in less than a decade.

  2. 11 Aug 2019

    A support service launched by a group of charities has helped almost 15,000 members of the Armed Forces community despite being set up less than a decade ago.

  3. 20 Mar 2019

    A huge congratulations and thank you to the two finalists in our Unforgotten Forces volunteer award.  The winner, Thomas Saveall, and runner-up, Graham Ealey, make a huge difference to the lives of older veterans in their communities through their volunteer work at their local Citizens Advice Bureaux.  Both veterans themselves, they work closely with Armed Services Advice Project (ASAP) staff in Motherwell and Nairn to provide support to veterans aged 65 and over through the Unforgotten Forces project. 

Publications

  1. Period 1 October 2018 - 30 September 2019
    Claire Williams

    Publication date: November 2019

    Over the last project year we supported 2,347 individuals, and gave advice over 12,300 times, achieving a client financial gain of over £3.3 million. The full report, which includes more detailed statistics, an overview of activities and case studies, can downloaded below. 

  2. Publication date: June 2019

    Issue of 1 of the Citizens Advice network in Scotland magazine

  3. Period 1 October 2017 - 31 March 2018
    Claire Williams

    Publication date: May 2018

    Over the last six months we supported 1319 clients with 5,969 new and repeat issues, achieving a client financial gain of over £1M.

    From the start of the service on 1 July 2010 to 31 March 2018, ASAP has supported approximately 12,500 individual clients with more than 62,500 new and repeat issues.

    The full report can be downloaded below. 

  4. Claire Williams

    Publication date: November 2015

    This report highlights the positive impact that the advice service is making on members of the Armed Forces community in Scotland while also identifying areas of difficulty, including income, employment and housing.

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