In Scotland, it is estimated that 20% of the population are part of the Armed Forces Community. Recognising that members of this community often have particular support and information needs, The Armed Services Advice Project (ASAP) has been created to be the focal point for the Armed Forces Community in Scotland for access to advice, information and support.
ASAP can be accessed by calling our Helpline on 0808 800 1007.
13 Aug 2019
A support service delivered by Citizens Advice Scotland has helped almost 15,000 members of the Armed Forces community in less than a decade.
11 Aug 2019
A support service launched by a group of charities has helped almost 15,000 members of the Armed Forces community despite being set up less than a decade ago.
20 Mar 2019
A huge congratulations and thank you to the two finalists in our Unforgotten Forces volunteer award. The winner, Thomas Saveall, and runner-up, Graham Ealey, make a huge difference to the lives of older veterans in their communities through their volunteer work at their local Citizens Advice Bureaux. Both veterans themselves, they work closely with Armed Services Advice Project (ASAP) staff in Motherwell and Nairn to provide support to veterans aged 65 and over through the Unforgotten Forces project.
Publication date: June 2019
Issue of 1 of the Citizens Advice network in Scotland magazine
Publication date: October 2018
Over the last project year we supported over 2,550 clients with over 12,500 new and repeat issues, achieving a client financial gain of over £2.3 million. A survey of clients showed that 93% rated the service as very good or good.
The full report can be downloaded below.
Publication date: May 2018
Over the last six months we supported 1319 clients with 5,969 new and repeat issues, achieving a client financial gain of over £1M.
From the start of the service on 1 July 2010 to 31 March 2018, ASAP has supported approximately 12,500 individual clients with more than 62,500 new and repeat issues.
The full report can be downloaded below.
Publication date: November 2015
This report highlights the positive impact that the advice service is making on members of the Armed Forces community in Scotland while also identifying areas of difficulty, including income, employment and housing.
