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Spotlight on: Local work

A focus on the local work of our 61 member citizens advice bureaux, delivering essential advice and information services in locations all over Scotland from the outer isles to our city centres.


  1. 20 Nov 2019

    A new film from Scottish rapper and anti-poverty campaigner Darren ‘Loki’ McGarvey celebrates 80 years of Citizens Advice in Scotland.

  2. 6 Mar 2019

    Today CAS been meeting to hold our conference and AGM. Over Nearly CAB staff and volunteers have travelled from all parts of Scotland to Cumbernauld for the event. 

  3. 5 Nov 2018

    Citizens Advice Scotland is taking part in National Consumer Week this year with our partner, Trading Standards Scotland. Launching on Cyber Monday (26th November), the theme of this year’s campaign will be online marketplaces.


  1. A guide to common issues and how to resolve them
    Peter Kirwan and Tracey Binnie, Citizens Advice Bureau, Haddington

    Publication date: August 2019

    A guide to helping people to overcome barriers to digital access (updated July 2019).

  2. Publication date: June 2019

    Issue of 1 of the Citizens Advice network in Scotland magazine

  3. Measuring Outcomes from Citizens Advice

    Publication date: October 2015

    Explaining, measuring and evidencing the difference our advice makes.

  4. A discussion paper
    Angus Citizens Advice Bureau

    Publication date: August 2014

    A discussion paper by Angus Citizens Advice Bureau looking at the Department for Work and Pension's "Digital by Default" strategy.  In particular, the paper considers how this works for CAB clients in Angus, many of whom have difficulties with technology.

    The report concludes that if the Government is to meet its target of moving 80% of all benefits claimants online, then it must take a multi-dimensional approach that takes into account the needs of the most vulnerable and marginalised members of our society to ensure that they are not offline and left behind.

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