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Spotlight on: Volunteering

Volunteering is at the heart of the Scottish CAB Service, with more than 2,000 people giving their invaluable time and experience each week to keep Scotland's bureaux running.  We rely on volunteers not only to deliver advice and information, but also to help manage each CAB (each is an independent charity) and provide support services such as administration, IT, marketing and promotion and fundraising activities.  

What about you - have you thought about volunteering in your local bureau?


  1. 8 Oct 2019

    Many congratulations go to Moray CAB on reaching the milestone of delivering 40 years of impact in their community


  2. 4 Jun 2019

    To mark the beginning of Volunteer Week (1-7 June 2019) Citizens Advice Scotland is saying thank you to its volunteers, who are worth £10million to the Scottish Citizens Advice network.

  3. 20 Mar 2019

    A huge congratulations and thank you to the two finalists in our Unforgotten Forces volunteer award.  The winner, Thomas Saveall, and runner-up, Graham Ealey, make a huge difference to the lives of older veterans in their communities through their volunteer work at their local Citizens Advice Bureaux.  Both veterans themselves, they work closely with Armed Services Advice Project (ASAP) staff in Motherwell and Nairn to provide support to veterans aged 65 and over through the Unforgotten Forces project. 


  1. Publication date: June 2019

    Issue of 1 of the Citizens Advice network in Scotland magazine

  2. Citizens Advice Scotland has published the first ever impact report detailing the positive contribution the service makes to Scottish society.
    CAS communications

    Publication date: October 2016

    In our first report of this kind, we demonstrate the impact of the Scottish Citizens Advice service on the 310,000-plus clients who received help in 2015/16, as well as touching on the wider benefits of our work to the rest of society.

  3. Publication date: August 2012

    A leaflet explainig the role of a volunteer CAB adviser.

  4. Publication date: May 2012

    Leaflet with information about CAB volunteering aimed at older people who are looking for a fresh challenge.  

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