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Spotlight on: Housing

As economic conditions and benefit changes affect household income, independent advice can be key to keeping people in their home. 


  1. 11 Aug 2021

    by Katy Haigh, CAS Policy Officer (Fair Markets team).

    This column was first published in the Herald on 11 August 2021.

  2. 4 Aug 2021

    Citizens Advice Scotland is warning of a crisis building for people who rent their homes in the private sector.

  3. 4 Aug 2021

    by Aoife Deery, CAS Policy Officer (Social Justice team).

    This article was first published in the Herald on 4 August 2021.


  1. Aoife Deery

    Publication date: August 2021

    Over 50,000 pieces of housing advice were given out by the Citizens Advice network in Scotland between April 2020 and March 2021. In 2020-21, housing advice grew as a proportion of all advice, and the types of housing advice people were seeking also changed, compared to 2019-20.

    Our statistics suggest the COVID-19 pandemic, its associated restrictions and protective measures brought housing issues to the forefront, as people spent more time within the four walls of their home.

  2. Publication date: May 2021

  3. Quarterly statistics on a selection of housing advice codes
    Aoife Deery

    Publication date: May 2021

  4. Emily Rice and Alastair Wilcox

    Publication date: March 2021

    Citizens Advice Scotland welcomes this consultation, which reflects the pace and scope of Scotland’s climate ambitions. We are pleased that the Scottish Government has proposed a principle-based, people-centred approach. 

    It is essential that the outcomes of this standard reflect the complex heating, cooling, and ventilation needs of Scotland’s housing stock, and widens accessibility to truly affordable, highly efficient housing for low income and fuel poor households. Developers should be encouraged to follow the best practices of community engagement and ethical business practice so that the full potential of the buildings covered by this standard is realised. To aid developers in making future proof decisions, clear, thorough, and accessible guidance should be issued alongside this standard.

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