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Spotlight on: Health
Advice is good for your health - and we can prove it! The Scottish CAB Service delivers the Patient Advice and Support Service on behalf of NHS Scotland. We also contribute daily to the health and wellbeing of our clients and their families through helping them resolve their problems.
News
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9 May 2022
by George Eckton, CAS Director of advice services
This article was first published in the Herald on 9 May 2022.
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4 Apr 2022
A service that helps people in Scotland raise complaints about the NHS has reached its tenth anniversary today.
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3 Apr 2022
by Jonathan Watt, CAS Head of Programmes.
This article was first published in the Herald on 4 April 2022.
Publications
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Publication date: June 2020
Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS).
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Publication date: July 2019
Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS).
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Publication date: July 2019
Citizens Advice Scotland received 232 responses to the Patient Advice and Support Service (PASS) client feedback survey between 1st April 2018 and 31st March 2019. Client satisfaction is high with 96% of respondents stating that they were either very satisfied (86%) or satisfied (10%) with the service.
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Publication date: January 2018
The Consumer Futures Unit (CFU) initiated research to find out how accessible information is to consumers on their rights and responsibilities for private water and sewerage services. This Insight Report, which accompanies a technical report (see below for download link), summarises the research that was undertaken, sets out the findings that emerged and provides policy recommendations.
