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Spotlight on: Health
Advice is good for your health - and we can prove it! The Scottish CAB Service delivers the Patient Advice and Support Service on behalf of NHS Scotland. We also contribute daily to the health and wellbeing of our clients and their families through helping them resolve their problems.
News
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7 Apr 2020
If you are in a Debt Arrangement Scheme and struggling to make a payment because of a drop in income due to coronavirus, speak to your money adviser and they can arrange a payment break for you. If, for whatever reason, you cannot access your money adviser Citizens Advice Scotland has developed a helpful guide which outlines the steps you can take to request a payment break yourself.
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1 Apr 2020
by Rory Mair CBE, Chair of Citizens Advice Scotland.
NB This article appeared in the Herald on 1 April 2020
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25 Mar 2020
by Derek Mitchell, CAS Chief Executive.
NB This article was published in the Herald newspaper on 25 March 2020.
Publications
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Publication date: June 2020
Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS).
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Publication date: July 2019
Citizens Advice Scotland delivers free, independent, confidential advice and support for patients of the NHS in Scotland through the Patient Advice and Support Service (PASS).
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Publication date: July 2019
Citizens Advice Scotland received 232 responses to the Patient Advice and Support Service (PASS) client feedback survey between 1st April 2018 and 31st March 2019. Client satisfaction is high with 96% of respondents stating that they were either very satisfied (86%) or satisfied (10%) with the service.
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Publication date: January 2018
The Consumer Futures Unit (CFU) initiated research to find out how accessible information is to consumers on their rights and responsibilities for private water and sewerage services. This Insight Report, which accompanies a technical report (see below for download link), summarises the research that was undertaken, sets out the findings that emerged and provides policy recommendations.
