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Publications

  1. Keith Dryburgh
    Publication date:
    April 2014

    CAS has submitted evidence on food parcels to the Welfare Reform Committee ahead of an oral evidence session on the 29th April 2014. 

     

  2. Keith Dryburgh
    Publication date:
    April 2014

    Our series of briefings ‘Voices from the Frontline’ show the reality of the impact of current welfare changes on the people of Scotland. We highlight the experiences of the thousands of clients advised by CAB in Scotland and make recommendations for change.

  3. Beth Reid
    Publication date:
    April 2014

    Claiming sickness and disability benefits can be a stressful process, and many bureaux clients feel that the medical assessments for the benefit do not reflect their difficulties. 

    They often feel they need additional evidence from their doctor to demonstrate the true picture, but getting this evidence and having it considered can be difficult and costly.

  4. Case evidence and statistics from the Scottish CAB service
    Fraser Sutherland
    Publication date:
    April 2014

    The Scottish CAB service have seen payday loans as one of the fastest growing areas of work in the last year. This evidence report reveals case evidence and statistics from our 2013 payday loan survey.

    Spotlight:
  5. The Postcode Penalty: The Business Burden
    Rob Gowans
    Publication date:
    April 2014

    The Scottish CAB service has been campaigning on the issue of unfair delivery charges for the past four years.

    Spotlight:
  6. Beth Reid
    Publication date:
    April 2014

    CAS provided written evidence to the Scottish Parliament’s Welfare Reform Committee’s investigation into the new sanctions regime. 

  7. Evidence to the Work and Pensions Select Committee
    Beth Reid
    Publication date:
    March 2014

    CAS has submitted evidence about the experiences of Scottish bureaux clients claiming Employment and Support Allowance and undergoing the Work Capability Assessment to the House of Commons Select Committee on Work and Pensions.

  8. Report for Consumer Futures Scotland – Final Report
    Daniel Archard,Pratima Washan, Jon Stenning and Phil Summerton
    Publication date:
    March 2014

    In 2014 Consumer Futures commissioned Verco and Cambridge Econometrics to assess the social, environmental and macroeconomic impact of investing carbon tax revenues in energy efficiency programmes for fuel poor households in Scotland. It follows on from a similar UK-wide study commissioned by Consumer Futures in 2012 that demonstrated that investing money raised through carbon taxes into household energy efficiency creates more jobs and growth than other kinds of major government investment or tax cuts, in addition to delivering environmental and social benefits. The 2014 report that can be downloaded below focuses specifically on assessing and quantifying these benefits within the Scottish context.

    Spotlight:
  9. Scottish Fuel Poverty Forum
    Publication date:
    March 2014

    As a member of the Scottish Fuel Poverty Forum, Citizens Advice Scotland is working closely with the Scottish Government and other organisations to ensure that, so far as is reasonably practicable, no-one in Scotland is living in fuel poverty by November 2016. 

    The Scottish Fuel Poverty Forum published it's final report on its review of the Scottish Government's fuel poverty strategy in March 2014. This included a number of recommendations, covering a range of issues that the Forum identified as needing to be acted upon if fuel poverty is to be eradicated by November 2016. Amongst others, these included recommendations on how the government can prioritise: areas of wider poverty and deprivation; fuel poor households who live remote from the gas grid and in harder to treat properties; and improving understanding of the links between fuel poverty and health or other social benefits. 

    CAS is supportive of the Scottish Government’s drive to eradicate fuel poverty in Scotland and has signed up to all of the recommendations contained in the final report.

    Spotlight:
  10. Fraser Sutherland
    Publication date:
    March 2014

    The work of the Citizens Advice Service in Scotland helps our clients access the advice they so dearly need, but we do so much more.

  11. A note on the experience of Citizens Advice Bureaux in Scotland 2011-2012
    Citizens Advice Scotland
    Publication date:
    March 2014

    In 2011/2012, bureaux across Scotland advised on almost 52,000 housing issues which represented a spectrum of housing-related problems from access to a tenancy, to problems with the condition of a property, neighbour problems and repossession. 

  12. Working at the Edge
    Rob Gowans
    Publication date:
    March 2014

    National statistics show that more than half of the people living in relative poverty in the UK live in a household where at least one person works.

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  13. Response from Citizens Advice Scotland
    Rob Gowans
    Publication date:
    March 2014

    Clients facing problems with zero hours employment contracts have been increasingly reported by CAB. Based on their evidence, CAS responded to the Department of Business, Innovation and Skills' consultation on the issue.

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  14. Written Evidence from Citizens Advice Scotland
    Rob Gowans, Fraser Sutherland, Lauren Wood
    Publication date:
    March 2014

    The Housing (Scotland) Bill is proposed to make a number of changes to the law affecting both social and private rental housing. Based on the experiences of CAB clients, CAS submitted written evidence to the Scottish Parliament Committee examining the Bill.

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  15. Response from CAS
    Beth Reid
    Publication date:
    February 2014

    The Scottish Government is consulting on a draft Bill, the Welfare Funds (Scotland) Bill, which would make the Scottish Welfare Fund a permanent, statutory scheme.  This consultation focuses on the contents of the Bill and arrangements for second tier review.

  16. Sarah Beattie-Smith
    Publication date:
    February 2014

    Citizens Advice Scotland responds to The Royal Society of Edinburgh’s interim report of their inquiry into spreading the benefits of digital participation.

  17. Issues brought to the Scottish CAB Service in 2012/13
    Sarah Beattie-Smith
    Publication date:
    January 2014

    Advice in Detail: Energy looks at the energy related issues which people brought to the Scottish CAB Service in 2012/13.  The report, based on evidence from citizens advice bureaux and the Citizens Advice consumer service, shows that consumers continue to face many and varied problems with their energy, from high costs to poor selling practices.  The report also demonstrates the value of CAB advice, with the financial gain for clients reaching almost a quarter of a million pounds in 2012/13 – up 15% from the previous year. 

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  18. Response from CAS
    Beth Reid
    Publication date:
    January 2014

    CAS has submitted detailed evidence to the Government-commissioned Independent Review of Sanctions.

  19. Publication date:
    December 2013

    Overall, 2012/13 has been another impressive year for CAS. We have faced many challenges, but have responded by being more active, delivering more funding and infrastructure support to bureaux and raising our campaigning and media profile. Together with our member bureaux, we believe we make the vital difference as the last line of support for many thousands of people across Scotland in these immensely difficult times.

  20. Rob Gowans
    Publication date:
    December 2013

    This briefing focuses on the impact of the Bedroom Tax on citizens advice bureaux and clients in its first eight months and calls for some client groups to be exempted completely rather than helped through the short-term solution of Discretionary Housing Payments.

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