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Publications

  1. Publication date:
    October 2024

    Citizens Advice Scotland welcomes the opportunity to the Scottish Government’s consultation on post school education and skills reform.

  2. Publication date:
    September 2024
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  3. Erica Young Social Justice Team
    Publication date:
    August 2024

    Citizen’s Advice Scotland welcomes this opportunity to present our evidence of the Adult Disability Payment (ADP) experience: in particular to shine a light on the impact of ADP on seldom heard
    groups. As Scotland’s largest independent advice network and third largest source of ADP application support, our insight is significant and unique.

  4. Hyo Eun Shin - Strong Communities Team
    Publication date:
    August 2024

    CAS responded to the above consultation by the Scottish Government.

  5. Publication date:
    July 2024

    CAS recently responded to the Right to Palliative Care (Scotland) Bill proposed by Miles Briggs. 

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  6. Citizens Advice Scotland advocacy work plan 2024-25
    Publication date:
    June 2024
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  7. Publication date:
    June 2024

    Citizens Advice Scotland has responded to Ofgem's Call for Input on affordability and debt. The key points are:

    • CAS supports a write-off of energy debt and the implementation of a social tariff
    • Our data shows the scale and harm of energy debt is getting worse.
    • The average energy debt clients present to the CAB network is around £2300. For clients in rural areas, it is around £3000.
    • CAS recommends that Ofgem looks at how other regulators help customers in debt. 

    You can download and read the full response below. 

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  8. Publication date:
    May 2024
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  9. Publication date:
    May 2024
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  10. CAS responds to the Social Justice Social Security Committee's Call for Evidence
    Erica Young Social Justice Team
    Publication date:
    May 2024

    CAS welcomes this opportunity to input our unique overview of the impact of the Scottish Social Security landscape to inform the Social Justice Social Security Committee’s inquiry into the efficacy of Scottish Child Payment in reducing Child Poverty.

  11. Publication date:
    May 2024
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  12. Hyo Eun Shin - Strong Communities Team
    Publication date:
    March 2024

    CAS responded to the above consultation by the Ministry of Justice.

     

  13. Publication date:
    March 2024

    Citizens Advice Scotland has responded to the Scottish Government’s Heat in Buildings consultation. 

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  14. Publication date:
    March 2024

    CAS has responded to the Independent Review of Community Learning and Development, commissioned by the Scottish Government.

  15. CAS briefing for Stage 1 debate
    Publication date:
    February 2024

    The Scottish Parliament will consider the general principles of the Regulation of Legal Services (Scotland) Bill on 22 February 2024. This is an important Bill which seeks to reform the regulation of legal services in Scotland to promote “competition, innovation and the public and consumer interest” in the Scottish legal sector. This briefing outlines the views of Citizens Advice Scotland (CAS) on the implications of the Bill for consumers of legal services and reflects on recommendations in the stage 1 report.

  16. A CAS consultation response
    Publication date:
    February 2024
  17. CAS response to consultation on permanency of certain criminal justice measures
    Hyo Eun Shin - Strong Communities Team
    Publication date:
    February 2024

    CAS has responded to the Scottish Government's consultation on making certain criminal justice measures in the CRR Act 2022 permanent and on modernising criminal justice procedures through digital processes.

     

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  18. Publication date:
    January 2024
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  19. The Social Security (Scotland) Act 2018 Amendment Bill
    Erica Young Social Justice Team
    Publication date:
    January 2024

    Citizens Advice Scotland (CAS) welcomes this opportunity to provide our overview of the impact of the Scottish Social Security landscape to inform scrutiny of this Bill proposing to amend the law governing the administration of social security in Scotland. As the amendments largely reflect our views expressed in the consultation process, including our recommendations, we have limited our response to those aspects of the Bill that are of the most direct concern to the Citizens Advice network in Scotland. We have expressed views where we believe there is scope for further amendments, or significant wrap around work needed to achieve the policy intent.

  20. An analysis of housing repairs advice across the Citizens Advice network in Scotland
    Aoife Deery
    Publication date:
    December 2023
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