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7 Feb 2017
The Extra Help Unit - based in the CAS Glasgow office – always perform well on satisfaction surveys of the people they help, but this year they’re celebrating their highest ever results.
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7 Feb 2017
Two new reports have been published today - Advice in Scotland 2015-16, and Edition 4 of the 'Who Are You?' series looking at CAB client profiles.
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3 Feb 2017
Citizens Advice Scotland (CAS) has responded to the news that Npower is to increase its fuel bills.
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1 Feb 2017
From 1 February 2017 a parent of a child under school age who has not yet started school, can ask their education authority to assess the demand for Gaelic medium primary education (GMPE) in the area. Gaelic medium education is where Gaelic is used as the medium for teaching the language, rather than English.
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30 Jan 2017
Citizens Advice Scotland has received the green light from its members to implement a package of measures designed to modernise its governance arrangements, and which bring CAS into line with recognised best practice.
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26 Jan 2017
Citizens Advice Scotland has said the UK government's announcement of more Jobcentre closures will hurt low-income families.
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24 Jan 2017
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the Scottish Government’s new draft Energy Strategy, with its proposals for achieving affordable warmth and improving energy efficiency, and said it is essential that the needs of consumers are at the heart of new proposals.
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23 Jan 2017
Worried about your finances? Know your debts are piling up but not sure where to start? You don’t have to tackle them alone: the Citizens Advice service can help.
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20 Jan 2017
New laws about publicly owned assets come into force from 23 January 2017. From this date a properly constituted community group has the right to apply to a public body to request a transfer of any land or buildings that it owns. This right comes from part 5 of the Community Empowerment (Scotland) Act 2015.
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19 Jan 2017
The Consumer Futures Unit of Citizens Advice Scotland has today welcomed the vision for a low carbon Scotland contained within the Scottish Government’s third draft Climate Change Plan, but states that consumers must be at the heart of the proposals and policies if it is to be achieved.
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18 Jan 2017
The CFU has published a research report, SMEs awareness and experience of the water market in Scotland, prepared for the CFU by BMG Research.
The Research report focused on areas such as SMEs awareness of competition in the market, and their experience of switching between licensed providers. It also considered ways in which the market could be improved.
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18 Jan 2017
As part of the funding to support bureaux in mitigating the impact of social security changes, we have worked with bureaux and commissioned research to understand the drivers of successful partnerships. This is an invitation to attend a workshop that explores this in more detail.
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23 Dec 2016
Scotland’s shoppers can often experience problems when buying food and drink, according to a new report published today by Citizens Advice Scotland.
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21 Dec 2016
New air weapons licensing laws come into force on 31 December 2016. From that date it will be an offence to own or use an air weapon without a licence, unless you are exempt. Anyone found guilty of this offence could be fined or jailed for up to 2 years.
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13 Dec 2016
A 'OneScotland' card must be replaced before 31 December 2016 for you to continue to get free bus travel.
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8 Dec 2016
A new information leaflet targeting new businesses has been published to set out how they can benefit from the water market in Scotland. The leaflet clearly explains what businesses can be charged for, and how they can switch provider.
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7 Dec 2016
Citizens Advice Scotland has said that the proposal to close half of Glasgow’s Jobcentres will impact most on those who are already struggling in the city. The charity has also said that many people will not be able to use the internet as an alternative way to access services.
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7 Dec 2016
A new fund has been set up to allow survivors of in care abuse in Scotland to access services that they need. The fund is called the In Care Survivor Support Fund.
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7 Dec 2016
The Consumer Futures Unit is holding a Rural Futures conference on Wednesday 1st February 2017 at the Hilton Grosvenor Hotel in central Edinburgh.
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6 Dec 2016
The Consumer Futures Unit of Citizens Advice Scotland has responded to the Scottish Government's latest statistics on fuel poverty that were published today, saying that the reported drop in the rate of fuel poverty in Scotland is welcomed, but that there is no room for complacency.
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