News

The Consumer Futures Unit of Citizens Advice Scotland has responded to the Scottish Government's latest statistics on fuel poverty that were published today, saying that the reported drop in the rate of fuel poverty in Scotland is welcomed, but that there is no room for complacency. 

Gable Insurance AG has gone into liquidation meaning all policies will be invalid from 16th December 2016. It is estimated there are 12,000 motor insurance policies that will be cancelled and consumers must take action to avoid breaking the law.

Citizens Advice Scotland announces that the meeting scheduled for 23rd November 2016 for members to vote on governance changes will be rescheduled. The purpose of the changes is to bring CAS's governance arrangements into line with recognised best practice for a membership organisation and a charity in receipt of public funds.

Research by Stirling CAB found that national assistance funerals, carried out by local authorities when no family can be traced for the deceased or the family are unable to make funeral arrangements, have increased by 24% in Scotland in the past four years. The report, Unmarked - National Assistance Funerals and the Consequences of Funeral Poverty, has been published today.

Nina Smith, Chief Executive of North Ayrshire Citizens Advice Service shares her journey towards creating digital change. 

Scotland’s Citizens Advice service gave 1 million pieces of advice last year, helping over 310,000 individuals – equivalent to over 1 in every 14 adults.

The service also put a total of £120m into the pockets of Scottish citizens, though improving their financial health by helping them to access benefits entitlements and manage debt effectively. This helped some to avoid crisis situations like poverty, debt and homelessness.

The Scottish Government Home Energy Efficiency Programmes (HEEPS) include loans to owner occupiers and private sector landlords in Scotland who want to improve the energy efficiency rating of their property. A HEEPS loan is interest free. There is currently a special offer for eligible applicants to receive a grant of 25% of their quoted costs. 

Citizens Advice Scotland has welcomed the UK government’s decision to end re-assessments for long-term sick claimants of Employment and Support Allowance (ESA).

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