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Piloting short-term crisis support alongside holistic advicePublication date:March 2024
The Food Insecurity Pilot was delivered from 1st June 2023 to 30th November 2023. The pilot was delivered across 9 areas and 11 Citizens Advice Bureaux.
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Publication date:March 2024
CAS responded to the above consultation by the Ministry of Justice.
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Publication date:March 2024
Citizens Advice Scotland has responded to the Scottish Government’s Heat in Buildings consultation.
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Publication date:March 2024
CAS has responded to the Independent Review of Community Learning and Development, commissioned by the Scottish Government.
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CAS briefing for Stage 1 debatePublication date:February 2024
The Scottish Parliament will consider the general principles of the Regulation of Legal Services (Scotland) Bill on 22 February 2024. This is an important Bill which seeks to reform the regulation of legal services in Scotland to promote “competition, innovation and the public and consumer interest” in the Scottish legal sector. This briefing outlines the views of Citizens Advice Scotland (CAS) on the implications of the Bill for consumers of legal services and reflects on recommendations in the stage 1 report.
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A CAS consultation responsePublication date:February 2024Spotlight:
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Issue 13 of the Citizens Advice Scotland network magazinePublication date:February 2024
Welcome to the Winter 2024 edition of Voice Magazine.
In this issue:
- campaigning CABS; local approaches to national campaigns
- East Renfrewshire CAB's Older People's Project explained
- we meet David Hilferty, who took on the role of Director of Impact last summer
- we also meet CAS's new Strategic Lead for Social Justice, Emma Jackson
- debt and mental health issues often go hand in hand, will legislative change offer sufficient protections to vulnerable people?
- Data from the network show the worrying impact on health of the poor state of some rental properties.
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CAS response to consultation on permanency of certain criminal justice measuresPublication date:February 2024
CAS has responded to the Scottish Government's consultation on making certain criminal justice measures in the CRR Act 2022 permanent and on modernising criminal justice procedures through digital processes.
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Publication date:January 2024Spotlight:
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The Social Security (Scotland) Act 2018 Amendment BillPublication date:January 2024
Citizens Advice Scotland (CAS) welcomes this opportunity to provide our overview of the impact of the Scottish Social Security landscape to inform scrutiny of this Bill proposing to amend the law governing the administration of social security in Scotland. As the amendments largely reflect our views expressed in the consultation process, including our recommendations, we have limited our response to those aspects of the Bill that are of the most direct concern to the Citizens Advice network in Scotland. We have expressed views where we believe there is scope for further amendments, or significant wrap around work needed to achieve the policy intent.
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An analysis of housing repairs advice across the Citizens Advice network in ScotlandPublication date:December 2023Spotlight:
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Publication date:December 2023Spotlight:
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Publication date:November 2023
CAS responded to the Scottish Government consultation on a Human Rights Bill for Scotland which opened in June 2023.
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Piloting short-term crisis support alongside holistic advicePublication date:October 2023
A briefing for bureaux and partners.
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Issue 12 of the Citizens Advice Scotland network magazinePublication date:October 2023
Welcome to the Autumn 2023 edition of Voice Magazine.
In this issue:
- what happened at our first in-person conference in 3 years
- outreach in the Highlands - new work from Central Sutherland colleagues
- we meet our new Chair, Simon Rennie
- accessible communications - Drumchapel CAB explains how they achieved a new accreditation
- our new volunteering strategy, what happens next?
- money advice delivered in the building society - a productive relationship between network and the industry.
Read it online or download a PDF.
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Publication date:October 2023
CAS Financial Statements for year ended 31 March 2023.
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Publication date:September 2023
CAS has responded to HM Treasury's Consultation seeking views on the design and scope of the ban on cold calling for consumer financial services and products, including a call for evidence on the impacts of the proposed ban.
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Publication date:September 2023
Statistical briefing on advice given and client demographics including comparison to SIMD data.
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Publication date:September 2023
Briefing on paid staff and volunteers; types of services provided to compliment the generalist service; client gains; how clients contacted CAB and the work undertaken by CAB in addition to giving advice.
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Publication date:September 2023
Citizens Advice Scotland's annual report for 2022/23.
Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.