If you own a Hotpoint, Indesit, Creda, Proline or Swan tumble dryer made between April 2004 and September 2015, there's a risk it could catch fire.
If you think your tumble dryer might be affected, unplug it and check the Whirlpool website or call Whirlpool on 0800 151 0905.
If it’s a faulty machine you can choose one of the following:
- have it replaced it free of charge
- have it fixed by an engineer
- an upgrade
- a refund
Whirlpool, the owner of all these brands, has issued a recall notice for unmodified tumble dryers. The recall only affects Whirlpool made machines that haven’t been fixed or replaced yet. There may be 500,000 of these tumble dryers still in use in households across the UK.
How do I know if my tumble dryer is affected
If there is a green dot sticker on your machine, it has been modified already or is not part of the safety alert.
You can check for the green dot sticker in the door area, either on the door itself or the door rim.
If there's no green dot there, check the back panel of the machine in the middle and near the top.
If your tumble dryer does not have a green dot, and was made between April 2004 and September 2015, it is affected.
What if my tumble dryer is affected
If you have an affected tumble dryer you must unplug it immediately and do not use it until it's been fixed or replaced.
You should call Whirlpool on 0800 151 0905 to register your details for the recall.
Please note that if your tumble dryer is not covered by the recall because it has been modified or replaced, and you still experience fire, smoke or a burning smell, you should unplug the machine immediately and contact Whirlpool on 0800 151 0905.