Citizens Advice Scotland has called on energy suppliers to act now to reduce customers’ bills in light of the Competition and Markets Authority report on competition in the energy market
CAS Chief Executive Margaret Lynch says:
“The CMA report confirms what we’ve long known – that Scottish consumers are missing out on the benefits of what little competition exists, and paying over the odds as a result. The report shows that many Scots are losing out - including loyal customers on standard tariffs, prepayment meter users and those who can’t go online to find the best deal. Once again, we’re seeing the people who are most vulnerable and least empowered hit hardest by high prices. It’s now time for the energy industry to act. They must cut prices and help those most vulnerable consumers to get a better deal."