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Codes of Practice in Regulated Industries Research

The Consumer Futures Unit has launched a tender focusing on the impact and effectiveness of codes of practice in non-domestic water markets in other countries (including elsewhere in the UK), and in utilities and other (primarily regulated) industries in the UK, particularly in regard to their efficacy for consumers. The CFU will use the findings and recommendations from this research to inform our contribution and input to the work that the Scottish water industry is undertaking with stakeholders to develop a code of practice for the non-domestic water market.

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