Citizens Advice Scotland have welcomed the government’s announcement of measures to crack down on the ‘ever-rising’ cost of fuel bills.
Responding to the anouncements today by Chris Huhne at the Liberal Democrat conference, CAS Head of Policy Susan McPhee said,
“CAB offices across Scotland spend much of their time helping people who are in financial crisis, and a huge part of that picture is the ever-rising cost of gas and electricity bills. We see the impact these huge price hikes have on people – particularly those who are already struggling to make ends meet.
“We have been calling for some time for government to take action, and in particular to strengthen the regulatory system. The big energy companies cannot continue to hike their prices with no regard for how this affects people’s lives.
“Today’s announcement is a sign that the government is listening to these concerns, and we welcome that. But this must be the start of a process, not the end. We need sustained long-term action that will ensure a fair deal for people.”
For more information please contact Tony Hutson on 0131 550 1010.
NB This is the number of the CAS Press Office, for use by journalists only. If you are a member of the public looking for CAB advice please contact your local bureau.
Notes to editors - click to expand/collapse
- Last year Scottish CAB advisers dealt with a total of 16,588 cases that were specifically about utility bills. That’s 45 for every day of the year.
- NB This does not take into account those cases of clients who come to the CAB because of ‘general’ financial difficulties – High bills are a significant factor in most of these.
- Government figures show that one third of Scottish households are now in fuel poverty.