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Reality bites

Beware the "CPA": Don't get locked in!

80,000 Scots a year are trapped by Continuous Payment Authorities but 75% of us don't even know what they are.

Craig's assessment nightmare

The CAB is often a port of call for people left confused and lost by poor administration and benefit changes that can damage their lives.  Thankfully, in Craig's case we see that a citizens advice bureau was able to pull him back from the brink.

Left living in sewage by the landlord; the CAB showed him what to do next

Soon after Grant moved into his new house he was renting from a letting agency in the East of Scotland, problems with the drains became apparent.  In spite of the letting agency sending a plumber on several occasions, the problem was only ever fixed for a matter of days before sewage would once again back up into the shower and the garden. Grant also described an “all-pervasive stink” around the house, which he found particularly concerning given that he lives with two children under the age of three.

Starving and freezing until CAB stepped in

Greg had fallen though the gaps in the social security net before he turned to his local CAB. When he arrived Greg was freezing and starving and had only 70 pence to his name. He had also walked for miles and was facing a total round trip that day of 20 miles. 

Caring for kinship carers

Across Scotland, an estimated 13,000 people care for children because their natural parents are unable to do so. These carers are often grandparents, aunts and uncles, but can also be family friends. People who look after children in these kinds of circumstances are often known as ‘kinship carers’, and CAS has a special service to help support these people.