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Publication date:February 2007Consultation response which examines client evidence in relation to payment protection insurance (PPI).
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knowledge is everythingPublication date:February 2007A briefing paper describing the information system that Citizens Advice Scotland provides to bureaux. This comprehensive resource facilitates the delivery of accurate advice to bureaux clients on a huge range of subjects.
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Publication date:February 2007Response to the Scottish Executive's Regulatory Impact Assessment on regulations relating to the Private Rented Housing panel.
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Publication date:February 2007Letter in response to green paper on Welfare Reform
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Publication date:February 2007Members business debate on Switch off energy debt.
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Publication date:February 2007A briefing paper on the 2007 replacement of the Child Support Agency with the Child Maintenance and Enforcement Commission.
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Issue 9Publication date:January 2007This briefing highlights some of the social policy successes achieved by the Citizens Advice Bureaux Service in Scotland from July to December 2006. Many thanks to all the bureaux that fed back social policy cases and statistics – none of this could happen without information on the experiences of Citizens Advice Bureau (CAB) clients in Scotland.
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Issue 8Publication date:July 2006This briefing highlights some of the social policy successes achieved by the CAB Service in Scotland from January to June 2006. Thanks to all the bureaux that fed back social policy cases and statistics – none of this could happen without information on the experiences of CABx clients in Scotland.
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Briefing paper 6Publication date:July 2006In every bureau in Scotland, statistics are collated over the course of the year about the nature of each enquiry brought by clients to the Citizens Advice Bureau (CAB) service. This information enables us to build up a profile of the issues of concern to our clients, and to identify trends in advice seeking. The information in this briefing is based on statistics collected between April 2004 and March 2005. The figures do not represent a head count as any one client may raise a number of issues during an advice session.
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Publication date:July 2006CAB evidence on the impact of fee-charging cash machines.
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Publication date:July 2006Briefing sheet summarising the key findings of CAS's disability and sickness research.
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Publication date:June 2006A report looking at the experiences of CAB clients who are claiming disability living allowance or incapacity benefit.
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Publication date:June 2006Briefing sheet on prescription charges, which can act as a barrier to treatment and contribute to inequalities in health.
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Publication date:May 2006Briefing paper on the experiences of CAB clients who are migrant workers in Scotland.
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Publication date:May 2006A briefing about bank charges which can exacerbate problems for CAB debt clients.
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Publication date:April 2006Leaflet about how you can make a difference by volunteering with a citizens advice bureau
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Publication date:April 2006Leaflet on how students can get involved with volunteering at a citizens advice bureau.
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Publication date:April 2006Leaflet about becoming a fundraiser for a citizens advice bureau.
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Publication date:April 2006Leaflet about volunteering as a social policy co-ordinator in a citizens advice bureau.
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Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.