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Publication date:October 2019
CAS welcomes the FCA's commitment to vulnerable consumers and the guidance they have published to help firms understand their obligations.
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Publication date:August 2019
CAS has responded to the Accountant in Bankruptcy's consultation on returning funds to the free sector.
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Publication date:August 2019
Citizens Advice Scotland has responded to a call for written evidence on the Debt Arrangement Scheme Regulations 2019.
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Publication date:August 2019
CAS has responded to the Financial Ombudsman Service's consultation on its future funding.
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Publication date:June 2019
CAS has responded to the Money and Pensions Service listening document.
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Publication date:May 2019
CAS has responded to the Competition and Markets Authority's Funeral Market Statement of Issues consultation.
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Publication date:May 2019
Citizens Advice Scotland has responded to a consultation on the use of Protected Trust Deeds (PTDs)
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Publication date:March 2019
Citizens Advice Scotland has responded to Citizens Advice Scotland has responded to the FCA's CP18/42: High-Cost Credit Review: Overdrafts consultation.
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Publication date:March 2019
CAS has responded to the FCA's consultation on Buy Now Pay Later offers.
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Publication date:January 2019
CAS has responded to the Accountant in Bankruptcy's building a better debt arrangement scheme consultation
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Publication date:January 2019
CAS responded to a Financial Conduct Authority (FCA) consultation to support their proposed cap on rent-to-own stores, e.g. Brighthouse.
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Publication date:November 2018
Citizens Advice Scotland responded to the Scottish Government consultation on Draft Statutory Guidance on Funeral Costs.
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CAS, Money Advice Scotland and StepChange joint briefingPublication date:November 2018
Citizens Advice Scotland, Money Advice Scotland and StepChange believe that the prescriptive period for Council Tax arrears and reserved social security benefits and tax credit debt should be reduced from 20 years to five years. We support amendments which would remove the exemptions in the Bill for these debts.
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Causes and Consequences for CAB ClientsPublication date:October 2018Advice in relation to rent arrears has grown by over 40% since 2012, whilst debt-related issues have declined. This report examines the reasons why this steady increase in rent arrears has occurred, as well as who is most likely to be affected. It also looks at how CAB clients cope with being behind on the rent, and how they have managed to escape rent arrears – if they have indeed managed to do so.
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Publication date:August 2018
Citizens Advice Scotland provided evidence to HM Treasury's pre-paid funeral plans: call for evidence. We focused on the importance of ensuring consumers were both fully informed and protected from harm.
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Publication date:July 2018
Citizens Advice Scotland responded to Financial Conduct Authority's Discussion Paper on Rent to Own, answering questions about 'What alternative solutions could there be to address harm from high prices?' and 'What issues should the Financial Conduct Authority should take into account in carrying out further work on a price‑cap'
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Publication date:June 2018
Citizens Advice Scotland welcomed the opportunity to respond to this consultation concerning competition and transparency in the provision of funerals and crematoria market power.
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Publication date:December 2017
Citizens Advice Scotland have published our annual report on burial and cremation charges across Scotland.
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Information leafletPublication date:October 2017The Consumer Futures Unit at Citizens Advice Scotland has developed a leaflet for those in receipt of benefits that clarifies what they are due to pay for water and sewerage charges, and includes any exemptions, discounts and reductions they may be due.
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Study on the affordability of water and sewerage charges based on low income householdsPublication date:June 2017
The Consumer Futures Unit of Citizens Advice Scotland is inviting tenders for research into a Study on the affordability of water and sewerage charges based on low income households
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Brexit: We've produced advice on what Brexit means for people living in Scotland. We'll keep updating our advice as more Brexit changes are announced.