Publications

Statistical briefing on advice given; client demographics based on an annual survey of CAB clients undertake for 4 weeks in November 2018 including comparison to SIMD data.

The 2019/20 workplan sets out the projects CAS's Impact Team is committed to, and the change we want to see for people and communities across Scotland.

A summary of evidence gathered by the Citizens Advice network in Scotland about their work.

CAS Financial Statements for year ended 31st March 2017.

Briefing on paid staff and volunteers; types of services provided to compliment the generalist service; client financial gains; how clients contacted CAB and the work undertaken by CAB in addition to giving advice.

This is the Annual Report for Citizens Advice Scotland for the 2015-16 financial year. It was approved at the Citizens Advice Scotland AGM on 28 March 2017.

Statistical briefing on advice given; client demographics based on an annual survey of CAB clients undertake for 4 weeks in November 2015; map of coverage within the 4 weeks and comparison to SIMD data.

The final report by Deloitte about the governance review conducted in 2016.

This report looks back to describe the work Citizens Advice and Citizens Advice Scotland (CAS) carried out to represent consumers in 2015-16. This was a year of laying foundations, as our organisations developed our roles representing consumers in the energy and postal markets in England, Wales and Scotland, and in the energy, postal and water markets in Scotland.