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Our plan for change

CAS Impact Workplan 2022-23

Citizens Advice Scotland’s Impact work plan this year looks to deliver changes for citizens across 7 key areas, alongside a suite of ongoing work to benefit people. This work is rooted in the experiences of the people who have sought help from the Citizens Advice network in the past year, and developed through quantitative and qualitative analysis of those experiences.

Publication date
May 2022
Publication type