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Publications

  1. Rob Gowans
    Publication date:
    July 2014

    This briefing focusses on a concerning aspect of the rise of the zero hours contract – the insecurity of working hours and income caused by workers being guaranteed no set amount of work, or even any hours at all in any given week. The human impact of the insecurity of income can be seen through the stories of CAB clients who have been forced to borrow from payday lenders and even resort to food banks because of significant variances in their pay from week to week. In this situation, budgeting can be impossible and the safety net of the benefits system inaccessible because of the unpredictable nature of their working hours.  We make a number of recommendations including a call for workers on a zero hours contract to be given a statutory ‘right to request’ a contract that guarantees hours, without fear of dismissal.

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  2. Working at the Edge
    Rob Gowans
    Publication date:
    March 2014

    National statistics show that more than half of the people living in relative poverty in the UK live in a household where at least one person works.

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  3. Response from Citizens Advice Scotland
    Rob Gowans
    Publication date:
    March 2014

    Clients facing problems with zero hours employment contracts have been increasingly reported by CAB. Based on their evidence, CAS responded to the Department of Business, Innovation and Skills' consultation on the issue.

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  4. CAS response
    Rhiannon Sims
    Publication date:
    October 2013

    Citizens Advice Scotland has reponded to the Scottish Affairs Committte's request for written evidence on how zero hours contracts affect people in Scotland.

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  5. Digital exclusion amongst Scotland's CAB clients
    Sarah Beattie-Smith
    Publication date:
    May 2013

    In November 2012, the UK Government launched its Government Digital Strategy .  This paper sets out how the Government will transform the way it delivers services to citizens, including moving services online – a change in ethos to “digital by default”. The strategy includes an expectation that 80% of benefits applications will be completed online by 2017 .  This new strategy comes at the same time as the Government’s changes to the welfare system which, coupled with at least £18 billion of cuts to the UK welfare budget, will cause significant upheaval for citizens currently in receipt of benefits.

  6. Consultation response
    Beth Reid
    Publication date:
    March 2013

    The Department for Work and Pensions is asking for ideas about how they can make jobsearch requirements work for in-work benefit claimants.  Read CAS' response here.

  7. Lauren Wood
    Publication date:
    February 2013

    The Economy, Energy and Tourism Committee launched an enquiry into the issue of underemployment which CAS and Norma Philpott (Chief Executive of CARF) were invited to provide oral evidence to on the 23rd January.  This written evidence followed the oral session, reinforcing the arguments made on the day.

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  8. Sarah Mitchell, Social Policy Volunteer, Perth CAB
    Publication date:
    September 2012

    This report is the concluding publication of Perth CAB's campaign which sought to research the issues young people face in the workplace, and find out how much they felt they knew about their employment rights.

  9. Keith Dryburgh
    Publication date:
    August 2012

     CAS' response to the Scottish Parliament in relation to the draft Scottish Budget 2013-14.

  10. Sarah Mitchell, Social Policy Volunteer at Perth CAB
    Publication date:
    August 2012

    Perth CAB is campaigning to increase young people's knowledge of employment rights and to let them know where to access advice.

  11. Graduate employment issues in Scotland
    Matt McLister
    Publication date:
    July 2012

    Degrees of Insecurity is based on a CAS survey of nearly 1000 recent Scottish graduates, and reveals that unemployment, low income jobs and skills displacement are issues for many of them.  The report looks at background issues affecting employability and makes several recommendations on how better to support students and graduates with the transition into work.

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  12. Keith Dryburgh
    Publication date:
    March 2012

    Submission from Citizens Advice Scotland to the Ministry of Justice consultation on charging fees for employment tribunals

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  13. Keith Dryburgh
    Publication date:
    February 2012

    The recession has a created a situation in which poor employment practices are more common. Based on case evidence from citizens advice bureaux, which shows numerous examples of poor employer behaviour, this report argues that it is in the interests of both employees and good employers that a Fair Employment Commission be establised to help enforce employment rights and responsibilities.

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  14. Publication date:
    February 2012

    A briefing to Scottish MPs for the Westminster Hall Debate on the ESA Work Capability Assessment, 1st February 2011.

  15. Publication date:
    November 2011

    This the fourth in our series of briefing sheets based on the report Being Young Being Heard, and focuses on specific issues that young people are facing in regards to employment - particularly in the current economic climate.

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  16. Matt Lancashire and Keith Dryburgh
    Publication date:
    October 2011

    CAS has prepared a briefing on the impact of the welfare reform bill on Scotland’s people, services, and devolved areas and called for the Scottish Parliament to set up a Welfare Reform Bill Committee.

  17. Keith Dryburgh
    Publication date:
    September 2011

    The CAS response to the second year of the Harrington Review, based on the input of over 130 managers, advisers and volunteers from 60 different bureaux across Scotland.

  18. Publication date:
    June 2011

    Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession

  19. Alizeh Hussain
    Publication date:
    September 2010

    A response from CAS to the Low Pay Commission.

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  20. Publication date:
    October 2008

    Briefing sheet which outlines the key findings of the Continental Drift report on A8 migrant workers and their advice needs. 

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