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Publications

  1. Digital exclusion amongst Scotland's CAB clients
    Sarah Beattie-Smith
    Publication date:
    May 2013

    In November 2012, the UK Government launched its Government Digital Strategy .  This paper sets out how the Government will transform the way it delivers services to citizens, including moving services online – a change in ethos to “digital by default”. The strategy includes an expectation that 80% of benefits applications will be completed online by 2017 .  This new strategy comes at the same time as the Government’s changes to the welfare system which, coupled with at least £18 billion of cuts to the UK welfare budget, will cause significant upheaval for citizens currently in receipt of benefits.

  2. Consultation response
    Beth Reid
    Publication date:
    March 2013

    The Department for Work and Pensions is asking for ideas about how they can make jobsearch requirements work for in-work benefit claimants.  Read CAS' response here.

  3. Lauren Wood
    Publication date:
    February 2013

    The Economy, Energy and Tourism Committee launched an enquiry into the issue of underemployment which CAS and Norma Philpott (Chief Executive of CARF) were invited to provide oral evidence to on the 23rd January.  This written evidence followed the oral session, reinforcing the arguments made on the day.

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  4. Sarah Mitchell, Social Policy Volunteer, Perth CAB
    Publication date:
    September 2012

    This report is the concluding publication of Perth CAB's campaign which sought to research the issues young people face in the workplace, and find out how much they felt they knew about their employment rights.

  5. Keith Dryburgh
    Publication date:
    August 2012

     CAS' response to the Scottish Parliament in relation to the draft Scottish Budget 2013-14.

  6. Sarah Mitchell, Social Policy Volunteer at Perth CAB
    Publication date:
    August 2012

    Perth CAB is campaigning to increase young people's knowledge of employment rights and to let them know where to access advice.

  7. Graduate employment issues in Scotland
    Matt McLister
    Publication date:
    July 2012

    Degrees of Insecurity is based on a CAS survey of nearly 1000 recent Scottish graduates, and reveals that unemployment, low income jobs and skills displacement are issues for many of them.  The report looks at background issues affecting employability and makes several recommendations on how better to support students and graduates with the transition into work.

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  8. Keith Dryburgh
    Publication date:
    March 2012

    Submission from Citizens Advice Scotland to the Ministry of Justice consultation on charging fees for employment tribunals

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  9. Publication date:
    February 2012

    A briefing to Scottish MPs for the Westminster Hall Debate on the ESA Work Capability Assessment, 1st February 2011.

  10. Keith Dryburgh
    Publication date:
    February 2012

    The recession has a created a situation in which poor employment practices are more common. Based on case evidence from citizens advice bureaux, which shows numerous examples of poor employer behaviour, this report argues that it is in the interests of both employees and good employers that a Fair Employment Commission be establised to help enforce employment rights and responsibilities.

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  11. Publication date:
    November 2011

    This the fourth in our series of briefing sheets based on the report Being Young Being Heard, and focuses on specific issues that young people are facing in regards to employment - particularly in the current economic climate.

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  12. Matt Lancashire and Keith Dryburgh
    Publication date:
    October 2011

    CAS has prepared a briefing on the impact of the welfare reform bill on Scotland’s people, services, and devolved areas and called for the Scottish Parliament to set up a Welfare Reform Bill Committee.

  13. Keith Dryburgh
    Publication date:
    September 2011

    The CAS response to the second year of the Harrington Review, based on the input of over 130 managers, advisers and volunteers from 60 different bureaux across Scotland.

  14. Publication date:
    June 2011

    Citizens Advice Bureau evidence on the consumer problems caused or exacerbated by the recession

  15. Alizeh Hussain
    Publication date:
    September 2010

    A response from CAS to the Low Pay Commission.

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  16. Understanding advice and information needs for A8 migrant workers in Scotland
    Helen Crowley
    Publication date:
    October 2008

    Evidence report looking at the advice and information needs of clients from A8 countries. A8 countries are Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia and Slovenia.

    The research findings are intended to help Citizens Advice Scotland (CAS) better understand the interface between this new client group and the capacity and ability of bureaux to deal with their needs. The research will contribute to the evidence base on new migrants in Scotland and inform CAS’s policy recommendations.

  17. Publication date:
    October 2008

    Briefing sheet which outlines the key findings of the Continental Drift report on A8 migrant workers and their advice needs. 

  18. Keith Dryburgh,
    Publication date:
    August 2008

    A response to the Low Pay Commission

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  19. Publication date:
    July 2008

    Vulnerable CAB clients are struggling to overcome the barriers that stand between them and employment. 

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  20. Publication date:
    July 2008

    When employment ends, being denied statutory rights - such as wages due,pay in lieu of notice, and proper dismissal procedures – piles on the misery for CAB clients.

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