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5 Mar 2019
Citizens Advice Scotland has welcomed the news that the FCA is to introduce a cap on rent-to-own products.
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1 Feb 2019
From Monday 4th February people looking for free debt advice in North Lanarkshire have more options.
The five Citizens Advice Bureaux in North Lanarkshire (Airdrie, Bellshill, Coatbridge, Cumbernauld, Motherwell and Wishaw) have joined together to launch a new Money Advice service, making it easier for people to access free, confidential debt advice online, by phone or in person. This new service will enable people who are concerned about managing their money or financial commitments to access debt advice in a way that suits them, and easily transfer from one form of support to another as they need.
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2 Nov 2018
Citizens Advice advisers are to provide a new service aimed at giving Scots a ‘financial health check’ to see if they are eligible for additional support that they may not know about.
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29 Oct 2018
Citizens Advice Scotland has said the funding announced for Universal Credit in today's budget will not be sufficient to solve the problems in the system.
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18 Oct 2018
Citizens Advice Scotland has today published evidence showing that demand for advice on rent arrears increased by 47% between 2012 - 2017.
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4 Jul 2018
Citizens Advice Scotland Trustee Martyn Buckley has become an official 'Scambassador' for'Friends Against Scams', which is a UK-wide initiative for Trading Standards.Spotlight: -
2 Jul 2018
by Ruth Mendel, Policy Officer, Citizens Advice Scotland.
NB This article first appeared in the Sunday Herald, 01/07/18.
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25 Jun 2018
by Derek Mitchell, Chief Executive, Citizens Advice Scotland.
This article first appeared in the Sunday Herald on 24 June 2018
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17 May 2018
by Rory Mair CBE, Chair of Citizens Advice Scotland
This article was published in the Times on 17 May 2018. The survey referenced in the article can be seen here.
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9 Apr 2018
Citizens Advice Scotland (CAS) has responded to the news that some Universal Credit claimants are having substantial deductions made to their payments in order to pay off debts.
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13 Dec 2017
Burial charges across Scotland have increased on average by over £250 since 2014 – that’s three and a half times the rate of inflation.
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18 Oct 2017
Citizens Advice Scotland has welcomed the announcement that the Universal Credit phoneline is to change to a Freephone number, but has called for the government to halt the rollout of the scheme so that further changes can be made.
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18 Oct 2017
The Consumer Futures Unit at Citizens Advice Scotland has developed a leaflet for those in receipt of benefits that clarifies what they are due to pay for water and sewerage charges, and includes any exemptions, discounts and reductions they may be due.
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5 Sep 2017
Citizens Advice Scotland has welcomes a number of measures in the programme for government, announced by the First Minister in parliament today.
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19 Jul 2017 For action by 25 Jul 2017
Join CARF on Tuesday 25th July at 11am for a free webinar on Water Direct. Water Direct is a scheme applied by many local authorities across Scotland to collect water arrears and can cause significant financial detriment to vulnerable clients. The webinar is ideal if you want to increase your understanding of the scheme.
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30 Mar 2017
The CFU’s Water Direct – Striking the Balance event last Friday brought together over 70 practitioners from frontline debt and money advice agencies, representatives from Local Authorities, and policy makers to review the application of Water Direct to date.
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23 Feb 2017
Citizens Advice Scotland’s Consumer Futures Unit is holding a conference on Water Direct, a scheme used by local authorities to collect water and sewerage debt and current charges, on 24 March in central Edinburgh. The event is for practitioners in revenue collection and debt advice. It will provide delegates with an update on the roll-out of Water Direct across Scotland, what this could mean for local authorities and for those in debt for water and sewerage.
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10 Feb 2017
Citizens Advice Scotland has welcomed the publication of the Scottish Government’s Child Poverty Bill, but has called on the government to set specific and achievable targets.
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23 Jan 2017
Worried about your finances? Know your debts are piling up but not sure where to start? You don’t have to tackle them alone: the Citizens Advice service can help.
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28 Nov 2016
Gable Insurance AG has gone into liquidation meaning all policies will be invalid from 16th December 2016. It is estimated there are 12,000 motor insurance policies that will be cancelled and consumers must take action to avoid breaking the law.
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