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Future Support Offer Adviser (Universal Credit) Part-Time, Fixed Term - Glasgow North West Citizens Advice Bureau

Job Details

Job title
Future Support Offer Adviser (Universal Credit)
Closing date
Friday 6 May 2022
Interviews
Week commencing 16 May 2022
Location
Glasgow North West CAB (based in G20) with the option of hybrid/flexible working
Hours per week
20 hours per week (0.7 FTe) working over 3 or 4 days
Type of contract
Fixed term
Salary
£19,771 to £23,000-£24,500 per annum (pro rata)

More about the job

About the job

Glasgow North West Citizens Advice Bureau (GNWCAB) supports the communities of Maryhill and the surrounding areas. In 2020/21, over 9,100 local people benefitted from our free confidential and impartial advice.

A Future Support Offer Adviser (Universal Credit) delivers a holistic advice and support service aimed at clients on completing their initial Universal Credit claim and supports them through to their first payment. This involves helping with online forms, the evidence required, and verifying their identity online using telephone, web chat and video call.

GNWCAB offers excellent terms and conditions, including a total of 33 days leave (inclusive of public holidays) and a pension scheme with an 6% employer contribution. GNWCAB is an inclusive employer considering flexible working arrangements where appropriate.

How to apply

Further information and an application form are available using the links at the bottom of this page or by emailing bureau@gnwcab.org.uk.

Completed application forms should be returned to bureau@gnwcab.org.uk, marked for the attention of Victoria Clark, by 5pm on Friday 18 April 2022.

To help Glasgow North West Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form alongside your application form.

About the employer

The Glasgow North West Citizens Advice Bureau is committed to equal opportunities both in service provision and employment.

Charity number: SC005641

Charity name: Glasgow North West Citizens Advice Bureau

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