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Publications

  1. The Social Security (Scotland) Act 2018 Amendment Bill
    Erica Young Social Justice Team
    Publication date:
    January 2024

    Citizens Advice Scotland (CAS) welcomes this opportunity to provide our overview of the impact of the Scottish Social Security landscape to inform scrutiny of this Bill proposing to amend the law governing the administration of social security in Scotland. As the amendments largely reflect our views expressed in the consultation process, including our recommendations, we have limited our response to those aspects of the Bill that are of the most direct concern to the Citizens Advice network in Scotland. We have expressed views where we believe there is scope for further amendments, or significant wrap around work needed to achieve the policy intent.

  2. CAS Responds
    Publication date:
    April 2023

    We have responded to the Scottish Government's consultation on how the mobility component of the new Adult Disability Payment is working.

  3. Publication date:
    October 2022

    CAS has responded to the Scottish Government's Consultation on Improving Scotland's Social Security.  

  4. Laura Toffolo, David Scott
    Publication date:
    January 2022

    Citizens Advice Scotland (CAS) is supportive of the proposed approach to ending poverty and the need for food banks. The twin emphasis on prevention and response ensures the reasons for food bank use are tackled at source, rather than focusing only on how emergency support is delivered, and overall CAS would agree that moving towards a cash-first approach to food aid is a positive step. Measures which enable people to choose their own food can restore dignity in emergency food provision, enable people to buy food they enjoy and choose the items that will make the most difference to themselves and their families.

    However, there are additional dimensions to the need for food banks that CAS would call for further consideration of. These include:

    ›     The role of advice services in food bank referrals

    ›     Availability of social security support for different types of people

    ›     Debt as a driving factor in food bank use

    ›     Fuel poverty as a driving factor in food bank use

    ›     Housing costs as a driving factor for food bank use

    ›     Potential barriers to a cash-first scheme

  5. David Scott
    Publication date:
    September 2021

    The Scottish Campaign on Rights to Social Security (SCoRSS) is a coalition of organisations who advocate for a reformed social security system that reflects the five principles set out in our Principles for Change. SCoRSS (previously the Scottish Campaign on Welfare Reform) encompasses over 40 organisations from key third sector organisations, charities, faith groups, and unions. Our members have a diverse range of experience and expertise and a strong understanding of social security and its impact on the people and communities we work with.

    Focusing on the impact the £20-a-week cut to UC will have to Scotland, our briefing shows that:

    • Nearly three quarters (74%) of Scottish Citizens Advice Bureau clients on UC will struggle if the cut goes through;
    • 1 in 4 people claiming UC in Scotland say they are ‘very likely’ to need to skip meals when the cut hits, and 17% say they are very likely to use a food bank;
    • As many as 4,000 low-income households (8,000 children) will lose entitlement to Scottish Child Payment if the cut goes ahead, due to the passporting of Scottish Child Payment from UC, meaning these families may face an income cut greater than £20-a-week; and
    • More than half a billion pounds a year will be removed from the Scottish economy, cutting support for some of the most deprived parts of the UK.

    SCoRSS is calling for the £20 weekly increase to Universal Credit to be made permanent.

  6. Publication date:
    August 2021

    Citizens Advice Scotland welcomes the positive changes made so far in the latest version of the regulations, but based on evidence from clients and advisers with experience of the current social security system, some concerns remain in a number of areas.

  7. Publication date:
    July 2021

    Between December 2020 and March 2021, the Scottish Government consulted on the first draft of new regulations for Adult Disability Payment (ADP). In June 2021, the Scottish Government published their response to this consultation. Citizens Advice Scotland welcomed encouraging signs in the latest government proposals, but CAS is calling for further change to get Adult Disability Payment right for disabled people in Scotland.

  8. Publication date:
    July 2021

    Citizens Advice Scotland (CAS) warmly welcomes the increased payment of the Carer’s Allowance Supplement. CAS recommended that the Carer’s Allowance Supplement be doubled again, to provide additional financial support to carers, in our October 2020 response to the Social Security Committee’s COVID-19 inquiry and are pleased to see this recommendation taken forward by the Scottish Government.

    CAS believes the main purpose of carer’s social security payments should be to equally to compensate carers for income that would have been earned through employment, recognising the equal value of the work that is caring. Whilst there is more to be done to ensure that carers have the financial support they need and social security system they deserve, this further additional payment is a welcome step in the right direction.

  9. Publication date:
    July 2021

    CAS supports in principle Scottish Ministers having the ability to suspend payment of disability assistance in certain prescribed circumstances, particularly when it would prevent a claim being closed altogether. CAS welcome the safeguards introduced and have one recommendation as to how safeguarding could be improved.

    The absence provision to suspend can create particular difficulties for children whose parents separate, for example due to domestic violence, and the parent in receipt of the benefit is not the parent who has custody of the child. However, CAS hope this power will only be used in limited circumstances. CAS welcome that entitlement will be maintained in suspension cases prescribed.

  10. Debbie Horne
    Publication date:
    June 2021

    Citizens Advice Scotland recommends the draft regulations are amended to change or clarify a number of areas to improve the social security support provided to disabled adults in Scotland through Adult Disability Payment. 

  11. Debbie Horne
    Publication date:
    November 2020

    Citizens Advice Scotland recommends the draft regulations are amended to change or clarify a number of areas to improve the social security support provided to disabled children and young people.

  12. Response to Scottish Parliament Social Security Committee inquiry
    Rob Gowans
    Publication date:
    September 2020

    Citizens Advice Scotland (CAS) welcomes the opportunity to comment on the draft regulations. CAS warmly welcomes the introduction of the Scottish Child Payment (SCP), which is an excellent example of imaginative use of Scotland’s devolved social security powers to provide much-needed support to Scotland’s citizens. Scotland’s CAB network regularly advises clients who have required crisis support from the Scottish Welfare Fund or food banks due to their social security entitlements not being adequate to pay for essential costs. The Scottish Child Payment promises to be an effective tool for reducing child poverty in Scotland.

  13. Stage 2 consideration briefing
    Rob Gowans
    Publication date:
    September 2020

    Citizens Advice Scotland (CAS) welcomes the Bill, which provides an opportunity to make minor amendments to address issues which have been identified since the passage of the Social Security (Scotland) Act 2018, including making provision for the introduction of the Scottish Child Payment. CAS welcomes the amendments brought at Stage 2, which cover a number of further areas which CAS and others identified in evidence at Stage 1.

  14. Scottish Campaign on Rights to Social Security Report
    Publication date:
    August 2020

    A fundamental review of disability assistance in Scotland must be initiated by the Scottish Government during the next parliament, according to a coalition of organisations campaigning for a long-term improvements to social security for disabled people. 

    Following the devolution of powers over disability and ill-health benefits to the Scottish Government, the Scottish Campaign on Rights to Social Security, has launched its long-term vision for disability assistance in Scotland. 

  15. Scottish Commission on Social Security consultation
    Rob Gowans and Alastair Wilcox
    Publication date:
    June 2020

    Citizens Advice Scotland welcomes the moves to extend Winter Heating Assistance in the challenging context of COVID19 which has resulted in delays to wider measures on disability assistance.  We recommend the draft regulations are amended to better meet the policy intention and add clarity in a number of areas.

  16. Rob Gowans
    Publication date:
    May 2020

    Citizens Advice Scotland (CAS) welcomes the opportunity to provide evidence on the Bill. The Bill provides an opportunity to make minor amendments to address issues which have been identified since the passage of the Social Security (Scotland) Act 2018, including making provision for the introduction of the Scottish Child Payment. CAS welcomes the Bill and is broadly content with its provisions, although there are a number of areas that the Committee may wish to consider in its scrutiny.

  17. Scottish Commission on Social Security consultation
    Rob Gowans
    Publication date:
    January 2020

    Citizens Advice Scotland recommends the draft regulations are amended to change or clarify a number of areas to improve the social security support provided to disabled children and young people.

  18. Scottish Parliament Social Security Committee inquiry
    Rob Gowans and Nina Ballantyne
    Publication date:
    October 2019

    Citizens Advice Scotland (CAS) welcomes the opportunity to provide evidence to the inquiry. In 2018-19, Scotland’s CAB network provided advice on 311,714 issues related to benefits, representing 44% of all advice given in that year. To further inform our submission, CAS surveyed 65 CAB advisers, representing a wide range of geographical areas, to gain their insight into issues surrounding benefit uptake.

  19. Scottish Affairs Committee inquiry
    Rob Gowans and Eilidh McIvor
    Publication date:
    August 2019

    CAS recognises that Universal Credit (UC) may be working well for some people. However, evidence from across the Scottish Citizens Advice network suggests that a significant number of people -who are often already vulnerable and/or marginalised- are experiencing hardship and detriment as a result of having to claim UC.