Citizens Advice Scotland has responded to Ofcom's proposed plan of work for 2023/24.

An evaluation of the 2022 "Our Advice Adds Up" campaign.

A report into the experiences of Citizens Advice Bureaux clients on prepayment meters.

Citizens Advice Scotland network magazine Issue 9.

In October 2022 eight Citizens Advice Bureaux (CABs) across Scotland held a series of focus groups with hard-to-reach and vulnerable consumers. The groups shaped the Big Energy Saving Winter campaign for 2022/23, and insights from them are in the attached report.