This is the third volume of the Energy Brief: a short but significant publication highlighting unique evidence from our network. 

The RTS switch-off is putting people across Scotland in jeopardy.

A consultation response from Citizens Advice Scotland.

The slidedeck for foreCASt episode 3 covering our insight into energy issues.

This consultation response covers our views and recommendations alongside our client experiences with Protected Trust Deeds.

The purpose of this report is to examine the detriment experienced by clients of Citizens Advice Scotland’s network in Protected Trust Deeds (PTDs) and to suggest recommendations to address this.

This is the second installment of our quarterly briefing showcasing our evidence and insight into energy - the issues that are causing people in Scotland harm and the solutions needed to address these.

This winter

• Almost one in every five people who walked through our doors received energy advice.
• We’ve supported more than 9,000 people across Scotland with their energy needs.
• People seeking advice from our network had an average energy debt of £2,500 – an 8% increase from last year. The average energy debt in rural Scotland is more than £3,100.
• Two in every five people (40%) who asked for energy advice needed other support, with more than half (55%) requiring advice on social security.

Read our Energy Brief below to find out more.

Citizens Advice Scotland has responded to Ofgem's consultation on a debt relief scheme.

This is a quarterly briefing showcases our evidence and insight into energy - the issues that are causing people in Scotland harm and the solutions needed to address these.