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Radio Teleswitch Service Switch-off - Citizens Advice Scotland Briefing, May 2025

Citizens Advice Scotland (CAS) is deeply concerned about the upcoming Radio Teleswitch Service (RTS) switch-off. The switch-off exposes thousands of households to harm, especially in rural and island communities. Impacted households may lose control of their heating and hot water and suffer financial detriment when they move to new tariffs. This situation is unacceptable.