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Housing

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A safe, secure and sustainable home provides the foundation for people to live decent, dignified and healthy lives. In a just and compassionate Scotland this should be available to everyone.

For this to happen, all aspects of the housing system, must work together to meet everyone's needs, and this includes social, rented and privately owned homes. Based on the advice provided by the network, our work focuses on the private rented sector and developing solutions that create a better system for tenants and landlords to enable more people to access a secure and sustainable home.

Related publications

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Home truths

  • 04 December 2025

An evidence and insight briefing from Citizens Advice Scotland

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Response to the Housing (Scotland) Bill consultation (July 2025)

  • 16 July 2025

Citizen Advice Scotland's response to the Housing (Scotland) Bill consultation.

This consultation sought views on how powers within the Housing (Scotland) Bill could be used to exempt certain types of properties from rent control, circumstances where rents could be increased above the level of the rent cap and clarify how joint tenancies in the private sector are ended.

Key points CAS made are:

  • CAS supports reform in the private rented sector, and the introduction of a fair and equitable
    rent control system that is co-designed by and works for both tenants and landlords. It is
    imperative that the system is accessible and easy to understand, with clear routes to redress
    and signposting to advice and support.
  • Extensive exemptions to rent controls and allowing rent increases over a stated cap in some
    circumstances will create a confusing system for both tenants and landlords, and risks severe
    disadvantage particularly to tenants. We do not support exemptions unless they are for very
    well-evidenced reasons and must be monitored closely to understand their impact.
  • We are keen to see a fairer system for ending joint tenancies, without the risk of hardship or
    homelessness for any party involved.
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CAS Briefing on Housing Bill - Stage 1

  • 03 May 2024

CAS welcomes the introduction of the Housing Bill to the Scottish Parliament and are keen to work with all parties to help the Bill realise its full potential.

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In a Fix

  • 13 December 2023

An analysis of housing repairs advice across the Citizens Advice network in Scotland.

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