Welfare Rights Caseworker in partnership with Macmillan Cancer Support (up to 35 hours)- Inverness, Badenoch and Stathspey Citizens Advice Bureau

The Highland Macmillan CAB Partnership, established in 2004, provides a welfare benefits advice service across the Highland region (excluding Lochaber) to people affected by cancer and their families. Based at Raigmore Hospital, our award winning team works alongside the Macmillan Person Centred Care Project and other professionals, such as Clinical Nurse Specialists and GPs, to provide holistic, high quality advice and assistance to our clients at any point in their cancer journey.

We are seeking to recruit an additional welfare benefits caseworker to join our friendly team.

The successful candidate will provide holistic advice to our clients on a range of welfare benefits issues, offer advice and information to maximise their income and ensure they are receiving the correct entitlements. This will include conducting full benefit checks, carrying out better-off calculations, assisting with revisions, supersessions and appeals of benefit decisions and also assisting clients to navigate their benefit claims. The role will require the candidate to provide advice on all areas of entitlements for clients such as energy, grant applications or assistance with health costs, for example. The post will require someone who has in-depth experience or understanding of the benefits system, ideally in provision of advice, information and representation.

This role will suit a resilient and empathetic person who is able to work under pressure but enjoys the challenges of advice delivery and is able to work in a non-judgmental and impartial, confidential manner