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Inverness Badenoch and Strathspey Citizens Advice Bureau

Special notice

The Bureau is still open but due to the COVID-19 crisis we are no longer able to operate our current drop in or face to face services until further notice. This decision has been made to help keep our Clients, Volunteers and Staff safe. To get advice or information on any issue until further notice the best way to get in touch with us in the first instance is via email with a summary of the issue to: or if you need to speak to the team call (01463) 237664. If you have an emergency issue that cannot wait call: 07367965244. Apologies for any inconvenience.

Opening hours

09.30 - 16.00
09.30 - 16.00
09.30 - 16.00
09.30 - 16.00
09.30 - 16.00


29-31 Union Street
Inverness IV1 1QA

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01463 237664
01463 238301
Alasdair Christie

At the Union Street Office we prefer to see clients on a drop-in basis, rather than by appointment, as this ensures that we provide a more accessible service to the whole community.

Please note:  The bureau remains open until 4pm however, after 2pm, ONLY URGENT enquiries will be seen, dependent on availability of Advisors.

For basic advice by email use: 

If you are looking for a Financial Health Check : 0800 085 7145

If you are looking for assistance Claiming Universal Credit : 0800 023 2581 or webchat :  

We accept volunteer applications. For more information on volunteering please see

Volunteer applications
Accepting applications