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Inverness Badenoch and Strathspey Citizens Advice Bureau

Special notice

Due to the COVID-19 we are no longer able to operate a drop-in or face-to-face service until further notice. This decision has been made to help keep our Clients, Volunteers and Staff safe. To get advice or information on any issue until further notice the best way to get in touch with us in the first instance is via email with a summary of the issue to: or if you need to speak to the team call (01463) 237664.

Opening hours

9.30am - 4.30pm (Telephone/Email Advice)
9.30am - 4.30pm (Telephone/Email Advice)
9.30am - 4.30pm (Telephone/Email Advice)
9.30am - 4.30pm (Telephone/Email Advice)
9.30am - 4.30pm (Telephone/Email Advice)


29-31 Union Street
Inverness IV1 1QA

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01463 237664
Alasdair Christie

At the Union Street Office we prefer to see clients on a drop-in basis, rather than by appointment, as this ensures that we provide a more accessible service to the whole community.

Please note:  The bureau remains open until 4pm however, after 2pm, ONLY URGENT enquiries will be seen, dependent on availability of Advisors.

For basic advice by email use: 

If you are looking for a Financial Health Check : 0800 085 7145

If you are looking for assistance Claiming Universal Credit : 0800 023 2581 or webchat  

We accept volunteer applications. For more information on volunteering please see

Volunteer applications
Accepting applications