Job Details
More about the job
Citizens Advice Edinburgh works in partnership with the Edinburgh Integration Joint Board and Scottish Government to deliver an outreach advice service from 8 GP Practices in Edinburgh. 4 part-time staff members provide weekly sessions for these sites.
The advertised role is part-funded via two funding streams (Scottish Government and Edinburgh Integration Joint Board) hence please note the different contract term lengths stated above. There is a possibility that both funding streams will be extended.
The present vacancy comprises ½ day client contact and ½ day follow-up work for each of the following practices: Niddrie (Scot Gov) Craigmillar (Scot Gov) Ferniehill (EIJB) and 1 day client contact and 1 day follow-up work for Gracemount (EIJB), however the specific practices served may change. The total weekly hours are 35hrs.
The project delivers welfare rights and health-related advice to patients of the named practices, on site, at the practices.
Research indicates that resolving problems with benefits, debt, employment, housing, and family issues can have a positive effect on patient health. Embedding advice services within GP Practices has also been shown to reduce repeated contact between patients and GPs, and to successfully engage clients who have not sought advice elsewhere.
The successful candidate must be experienced in giving advice, particularly in relation to benefits, including appeal and tribunal work. They must have an understanding of the role within the healthcare environment and the impact of poverty on health. The post holder will be required to assertively develop and maintain links with NHS staff, Community Link Workers, CAE specialists and external agencies.
The health sector can be a challenging environment in which to work. Clients are frequently extremely unwell and may present with multiple, complex advice issues. In addition to possessing the necessary practical knowledge, candidates will therefore require energy and resilience to make the project a success.
For further information and an application form, please use the links at the bottom of this page.
Start Date: Monday 23 October 2023 or earliest opportunity thereafter
Appointment subject to Right to Work checks and Disclosure check
Applications must be received by 5pm on Friday 22 September 2023
