It is an appropriate time for the Scottish Government to be considering and consulting on Local Heat and Energy Efficiency Strategies and the regulation of district heating. Both Scottish and UK Governments expect growth in the number of district heating schemes and for the technology to play a significant part in the decarbonisation process.
Overall, there is a growing body of evidence of consumer detriment when district heating protections are not consistent, and strengthening protections now should forestall wider negative experiences as the sector grows.
Recent CFU research highlighted the pressing need for, and possibility of, consumer protection in a Scottish context, which is set out in the response below.
Publication date:
February 2018
Publication type:
Policy
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