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  1. 2 May 2014

    Citizens Advice Scotland has welcomed the announcement that the UK Government has offered to transfer the power to set the cap on Discretionary Housing Payments (DHP) to the Scottish Government.

  2. 1 May 2014

    Citizens Advice Scotland, the Trading Standards Institute and Police Scotland are launching Scams Awareness Month in conjunction with partners across the UK, as 31 people in Scotland report bogus selling to the Citizens Advice helpline every week.  Anyone is susceptible to a scam, with an estimated 3million people falling victim in the UK every year, but there are clear steps you can take to fight back and stamp-out swindlers. 

  3. 1 May 2014

    Thursday May 1st sees the launch of this year's Scams Awareness Month (SAM 2014). SAM 2014 is about the fight-back against scammers - giving consumers the information, skills and confidence to spot and stop scams

    Throughout May, local information events are taking place across the CAB network in Scotland.

  4. 29 Apr 2014

    A new Voices from the Frontline has been published on food parcels and the benefits system.

    Our series of briefings ‘Voices from the Frontline’ show the reality of the impact of current welfare changes on the people of Scotland. We highlight the experiences of the thousands of clients advised by CAB in Scotland and make recommendations for change.

  5. 29 Apr 2014

    New analysis by Citizens Advice Scotland has shone light onto the deeply uncomfortable reality lived by thousands of people in Scotland.  Between January and March this year, the issue of not having enough money to buy food was raised 1,311 times by clients.  That equates to one in every 50 Citizens Advice Bureau clients,

  6. 25 Apr 2014

    CAS has published a new report looking at bureaux clients' experiences of getting medical evidence from GPs to back up claims for sickness and disability benefit claims.

  7. 24 Apr 2014

    Today sees the launch of the Western Isles Poverty Action Group's (WIPAG) Survival Guide, an information booklet aimed at people in crisis.  

    Recent statistics show that 70% of islanders are suffering from fuel poverty, and frequently facing a choice between ‘heating or eating’. One child in ten lives below the poverty line in the Western Isles, WIPAG has stated. Beyond this, the Western Isles still suffer disproportionately-high food prices. Welfare reforms have also had troubling effects. 

  8. 23 Apr 2014

    Citizens Advice Scotland has welcomed the new Ofgem campaign ‘be an energy shopper’, though has cautioned that more must be done to help struggling consumers.

  9. 23 Apr 2014

    Ahead of a Scottish Government summit on tackling payday lending to be held in Glasgow today, CAS continued its campaign to seek action on problem lending by urging banks to become part of the solution. 

  10. 17 Apr 2014

    Citizens Advice Bureaux across the country have long since been a port of call for those dealing with a whole raft of issues. 

    Now analysis by Citizens Advice Scotland has shown that in 2012/13, the Scottish CAB Service dealt with over one million issues.  The majority of these issues - nearly 850,000 - were brought directly to a Citizens Advice Bureau (including the Citizens Advice Direct telephone helpline) with another 200,000 issues being processed by the Citizens Advice Consumer Helpline.

  11. 10 Apr 2014

    Citizens Advice Scotland has responded to findings by the Financial Conduct Authority (FCA) that bank account overdrafts have ‘complex and opaque’ charges and are often difficult for consumers to understand.

  12. 8 Apr 2014

    15,000 Scottish businesses hit by unfair delivery charges

    Citizens Advice Scotland have today published new research showing the impact of unfair delivery charges on Scottish businesses.

  13. 7 Apr 2014

    A change is as good as a rest, they say – so last week we tried something new.

  14. 3 Apr 2014

    CAS gave evidence on sanctions to the Welfare Reform Committee at the Scottish Parliament on Tuesday of this week.  This follows a visit by the Committee to Parkhead CAB last week, where committee members spoke to clients and advisers from bureaux across Glasgow who had been sanctioned.

  15. 31 Mar 2014

    Consumer problems like rip-offs, shoddy work and dodgy goods are putting £2.6 million of Scots’ money on the line each week – more than £133 million each year – new figures from Citizens Advice Scotland show.

  16. 28 Mar 2014

    Citizens Advice Scotland has welcomed Scottish Liberal Democrat leader Willie Rennie’s statement that the Bedroom Tax should be ended in Scotland.

  17. 28 Mar 2014

    CAS has submitted evidence about the experiences of Scottish bureaux clients claiming Employment and Support Allowance and undergoing the Work Capability Assessment to the House of Commons Select Committee on Work and Pensions.

  18. 27 Mar 2014

    Citizens Advice Scotland has welcomed the news that OFGEM is to launch an investigation into the Big 6 fuel companies.

  19. 26 Mar 2014

    Citizens Advice Scotland has responded to SSE’s announcement today on bills and future policies.

  20. 26 Mar 2014

    Dumfries and Galloway Citizens Advice Service's (D&GCAS) link-up with a local football club is off to a flying start.

    D&GCAS announced their partnership with Annan Athletic a few weeks back, the first between a Scottish Football League club and the service as the BBC reported. The two organisations will work together on various public projects, with the first launching last Saturday at the League Two club's Galabank stadium.  



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