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  1. 2 Jan 2014

    People looking to get fit, lose weight, meet someone special or take up a new hobby in 2014 should look out for scams and rip-offs, say Citizens Advice Scotland.

    The charity says the first few weeks of the year tend to bring an increase in cases of people who have been scammed over their New Years Resolutions.  Last January/February for example the CAB network saw more than double the usual number of people reporting problems with slimming services, and a 25% hike in complaints about health clubs and gyms.

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  2. 19 Dec 2013

    Citizens Advice Scotland has today written to all the main party leaders in Scotland, urging them to agree to a new policy of providing all Scottish S1 school pupils with a £10 credit union account.

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  3. 16 Dec 2013

    The House of Commons Committee on Scottish Affairs has today published an interim report on the Bedroom Tax, which backs the calls made by Citizens Advice Scotland for certain vulnerable groups to be exempt from the policy. 

    CAS gave evidence to the committee in June, and specifically called for exemptions for disabled people, including those whose condition meant they needed more space, or whose homes had been adapted for their use. These calls have been echoed by the committee in their report today, along with suggestions we made for changes to the system for giving financial help to those most in need.

  4. 12 Dec 2013

    CAS staff were at the Scottish Parliament this morning to launch our new Christmas poster campaign on payday loans. We were joined by MSPs from all over Scotland – and by a very special guest all the way from Lapland.

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  5. 12 Dec 2013

    A very special visitor was at the Scottish Parliament Thursday 12th December, as MSPs prepare to debate the dangers of payday loans. 

    Santa Claus himself joined Citizens Advice Scotland staff outside the front of the Parliament at 10.30am to help them launch their new poster campaign. The posters, which will be displayed from today at every CAB in Scotland, are designed to spread the message that payday loans can land people in crisis debt, and that other forms of credit are available. 

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  6. 11 Dec 2013

    This week we will be distributing Christmas-themed posters and postcards on issue of payday loans to the Scottish CAB network to put up in offices and hand out to clients.

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  7. 5 Dec 2013

    Shetland CAB conducted a survey with the help of the local community to gain an insight into the energy issues faced across Shetland.  The survey was conducted between November 2012 and February 2013 and had 468 respondents from all parts of the islands.  The findings formed a report, launched this week at the CAB, which looks to raise awareness of fuel usage, fuel poverty and the large number of homes which are energy inefficient in the Shetland Islands. 

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  8. 2 Dec 2013

    The Dundee Bureau Social Policy Team (DSPT) is dedicated to maximising the awareness of the national Payday Loans Campaign locally.

  9. 29 Nov 2013

    Citizens Advice Scotland has welcomed the latest moves to bring fair delivery charges to people in rural areas, calling it a classic ‘peoples campaign’. 

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  10. 27 Nov 2013

    New figures from the Money Advice Service show that 9m people in the UK are struggling with serious debts, but only 1.5m have sought help from advice agencies.

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  11. 25 Nov 2013

    Citizens Advice Scotland have given an ‘unqualified welcome’ to the UK government’s announcement of a cap on the cost of payday loans.

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  12. 21 Nov 2013

    Many payday lenders in Scotland are breaking the promises they made last year to clean up their act – according to new research published Thursday 21st November by Citizens Advice Scotland. 

    One year ago this week, the main payday lenders published a voluntary Code of Conduct in which they acknowledged some wrongdoing in the industry, and set out a number of cast-iron guarantees to improve their operations so they offered fair and responsible lending in future. CAS has been asking payday loan clients all year to report their experiences, and in our report card today we can show that lenders have in fact broken most of the pledges in their own code.

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  13. 15 Nov 2013

    A Big Lottery-funded activity day organised by Bureaux and attended by over thirty partner organisations has been staged in Seamill. North Ayrshire Citizens Advice Service’s (NACAS) ‘Big Event’ saw volunteers, staff and board members gather to exchange ideas and meet staff from charities and agencies they regularly work with.

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  14. 14 Nov 2013

    Scots who are sick and disabled are being hit harder than most by the Bedroom Tax – according to new figures published today (Thursday 14th November) by Citizens Advice Scotland. 

  15. 14 Nov 2013

    The charity StepChange has revealed figures today (Thursday 14th November) showing that Scotland ‘leads the UK’ in the numbers of people in debt to payday lenders. 

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  16. 8 Nov 2013

    A Scottish Citizens Advice Bureau is to use the beautiful game as a way of helping people beat the misery of payday loan debts.   

    Payday lenders told Parliament yesterday that their services do not lead people into financial problems. The CAB service begs to differ, pointing out that over 100 Scots a week contact their CAB because they are in crisis debt to a payday lender – that’s a third higher than the number this time last year.

  17. 6 Nov 2013

    Responding to UK Government figures published today which show that approximately 53,270 JSA sanctions have been applied to people in Scotland since the introduction of a new stricter sanctions regime last October, CAS Chief Executive, Margaret Lynch said:

  18. 5 Nov 2013

    Citizens Advice Scotland have said that payday lenders are destroying the lives of thousands of people in Scotland. 

    Leading Payday Loans companies gave evidence to the House of Commons this morning, and defended their business by saying only ‘2 or 3 per cent’ of their customers got into financial difficulty.

  19. 4 Nov 2013

    Scottish CAB advisers have seen huge increases in the numbers of people who are in rent arrears, following the introduction of the Bedroom Tax.   

    As a BBC Scotland report shows that Scottish Councils are owed £3m in rent arrears because of the recent changes, Citizens Advice Scotland have reported similar trends in CAB cases.  

  20. 4 Nov 2013

    Shelter Scotland are looking for members to join their new private tenants' forum.

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