This consultation response covers our views and recommendations, as well as highlights the need for Scotland’s statutory debt solutions to become better at providing realistic outcomes for indebted people.

This report covers our research into council debt issues including council tax, rent and water (and sewerage) arrears. 

The purpose of this report is to examine the detriment experienced by clients of Citizens Advice Scotland’s network in Protected Trust Deeds (PTDs) and to suggest recommendations to address this.

Citizens Advice Scotland has responded to the consultation on proposed guidance for firms on the fair treatment of vulnerable consumers.

A consultation response covering our clients experiences and our recommendations to ensure fairness in debt recovery.

CAS consultations response on our views on a Minimum Income Guarantee.

A consultation response on our views and recommendations on food banks.

The report is compiled from a snapshot of clients with complex or multiple debt issues.

Our Good Practice Guidance aims to set out baseline principles on the minimum standards someone experiencing mental health and debt should be able to expect from a creditor.