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Our publications

Our publications

Showing 18 of 65 items

Response to the Local Government, Housing and Planning Committee’s Call for Views about building standards and damp and mould

A consultation response on the experiences of Citizens Advice Bureaux clients with damp and mould, alongside our recommendations to the committee for achieving progress with these issues.

CAS responds to the Economy, Energy and Fair Work Committee Protected Trust Deed Inquiry

This consultation response covers our views and recommendations alongside our client experiences with Protected Trust Deeds.

CAS responds to the Accountant in Bankruptcy's review of the Bankruptcy and Debt Advice Scotland Act

This consultation response covers our views and recommendations, as well as highlights the need for Scotland’s statutory debt solutions to become better at providing realistic outcomes for indebted people.

In Practice: Exploring Council Debt Collection

This report covers our research into council debt issues including council tax, rent and water (and sewerage) arrears. 

Protected? Trusted? Is there detriment in the Protected Trust Deed Market?

The purpose of this report is to examine the detriment experienced by clients of Citizens Advice Scotland’s network in Protected Trust Deeds (PTDs) and to suggest recommendations to address this.

Response to FCA consultation on proposed guidance for firms on fair treatment for vulnerable consumers

Citizens Advice Scotland has responded to the consultation on proposed guidance for firms on the fair treatment of vulnerable consumers.

CAS response to the Cabinet Office consultation: Fairness in Government Debt Management

A consultation response covering our clients experiences and our recommendations to ensure fairness in debt recovery.

CAS Response to the Minimum Income Guarantee Call for Views

CAS consultations response on our views on a Minimum Income Guarantee.