Citizens Advice Scotland has responded to the consultation on proposed guidance for firms on the fair treatment of vulnerable consumers.

A consultation response covering our clients experiences and our recommendations to ensure fairness in debt recovery.

CAS consultations response on our views on a Minimum Income Guarantee.

The report is compiled from a snapshot of clients with complex or multiple debt issues.

Our Good Practice Guidance aims to set out baseline principles on the minimum standards someone experiencing mental health and debt should be able to expect from a creditor.

The slidedeck for foreCASt episode 2 covering our insight into money and debt issues.

An evaluation of the "Stressed About Debt?" campaign, which ran from February 2024 until the start of April 2024. 

An evaluation of the Worried This Winter? energy support campaign, which ran from November 2023 until the end of January 2024. 

Citizens Advice Scotland has responded to the Scottish Government's consultation on the Wellbeing and Sustainable Development Bill.