An evaluation of our Campaigns and Communication survey which ran from March - April 2024.
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Research from Citizens Advice Scotland.
Citizens Advice Scotland (CAS) received funding from SGN (Scotland Gas Networks) to provide policy insight and expertise on vulnerability in the context of fuel poverty and the just transition to net zero. The research was carried out with a focus group of CAB advisers and the launch of the Lived Experience of Vulnerability pilot during which four CAB clients were interviewed on matters relating to their lived experiences of fuel poverty.
The research findings provide evidence and narrative around client experiences of the fuel poverty condition and vulnerable circumstances. It shows that fuel poverty cannot be effectively addressed in isolation from other aspects and drivers of vulnerability. Fuel poor households present multiple, holistic issues and therefore require multiple, dynamic solutions which tackle the root causes of fuel poverty.
Read The Cost of Keeping Warm Policy Briefing summarising the main findings and recommendations below:
An evaluation of the "Stressed About Debt?" campaign, which ran from February 2024 until the start of April 2024.
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An evaluation of the Worried This Winter? energy support campaign, which ran from November 2023 until the end of January 2024.
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An evaluation of the Debt Happens campaign, which ran in Spring 2023.
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The need for emergency food aid continues to be a prominent issue throughout Scotland with demand for food banks on the rise in post-Covid recovery and the cost-of-living crisis. The purpose of the Shopping Card Pilot was to investigate alternative methods of reducing food insecurity and providing immediate financial need. The pilot intended to provide households with greater dignity and choice alongside provision of money advice as a way to provide long term support.
Through analysis of the pilot, a distinction between clients in urban and rural areas has been identified for the suitability of a shopping card as an alternative method of food aid. The final evaluation summarises the key pilot findings, successes, as well as learnings identified.
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