Citizens Advice Scotland (CAS) welcomes the opportunity to contribute to this important discussion on the future of housing in Scotland. In 2017/2018, Scottish Citizens Advice Bureaux (CAB) advised clients on 46,777 housing issues, making housing the fourth largest area of advice provided by the network. This response is shaped by our evidence on the many and varied housing issues that CAB clients face, as well as by our Consumer Futures statutory responsibilities.
This response covers the following issues across all rented tenures:
- Fuel poverty
- Affordability and supply
- Quality of housing stock
- The need for quality advice and representation for tenants