Hours: 16 per week- flexible to meet demands of the service; occasional evening/weekend work required.
Salary: £30,804 (pro rata for 16hrs £15,402). Plus, optional 5% employers pension contributions
Contract: Fixed-term for 3 years with possible extension, thereafter, depending on funding
Closing Date: 12 noon on Friday 7 August 2026

Stirling CAB will deliver an advice and support service to the armed forces community. The armed forces community is defined as those personnel who are currently serving, those who have served in the past, and their dependants (this definition also includes certain Merchant Navy personnel).

The Veterans Advice worker will work with the Citizens Advice Bureaux in the defined regional areas. The adviser will provide advice to members of the armed forces community, support Bureaux in the provision of advice to the armed forces community, will co-ordinate regional activities and may provide training.

Responsibilities

• To undertake advice for members of the armed forces community;
• To support Bureaux advice workers in their handling of advice and support to the armed forces community by providing effective consultancy and guidance;
• To establish good working relationships with each Bureau in the defined regional area;
• To participate in the identification of staff training needs and in the development of training materials and training plans, in association with national and regional colleagues;
• To provide training to volunteer and other advisers working in the relevant areas in order to maintain up to date approaches to benefits and other advice issues for the armed forces community;
• To work with other voluntary and statutory agencies in promoting the growth of armed forces community advice and support in the relevant areas, including awareness raising work with community groups;
• To establish and maintain a database of specialist agencies for referral purposes;
• To establish and develop working relationships with other relevant agencies;
• To monitor the operation of the Armed Services Advice service and identify areas of development;
• To maintain accurate, confidential records of all casework in keeping with CAB service requirements;
• To record and collate the amounts of benefit income raised and other statistics in order to contribute to the social policy work of the region;
• Attend and participate in national and regional Veterans support team meetings;
• Liaise closely with the Veterans community;
• Provide written reports for, and attend, monthly supervision sessions and annual appraisal;
• Provide reports for, and attend, any regional group meetings.

For further information, please visit our website at: Veterans Advice Worker | Stirling CAB
 

Location: Inverness
Hours: up to 35 per week
Salary: £26,748 to £28,820 per annum (pro rata)
Closing Date: 12 noon on Friday 31 July 2026

The Welfare Rights Officer will provide holistic advice on a range of welfare benefits issues and offer clients advice and information to maximise their income and to ensure they are receiving the correct entitlements. This will including conducting full benefit checks, better off calculations, assisting clients with revision, supersessions and appeals of benefit decisions and also assisting clients to navigate their benefit claims. The role will also require to provide advice on all areas of entitlements for clients such as energy, charitable applications or assistance with health costs, for example.

The role will require someone who has experience, or understanding, of the benefits system, ideally in provision of advice, information and representation. However, someone who can evidence similar transferrable skills in another setting may be considered also. This role will suit a resilient and empathetic person who is able to work under pressure but enjoys the challenges of advice delivery and is able to work in a non-judgmental and impartial, confidential manner.

The role offers a supportive and friendly environment where we work to provide our community with advice, information and options to allow informed choices. The role also provides opportunities for continuous development and training.

For further information, please visit our website at: https://inverness.cas.org.uk/ways-help-us/careers 

Hours: 35 per week
Contract: Fixed term to March 2027, with strong expectation of extension
Salary: £27,827 per annum
Closing Date: Friday 31 July 2026

The Help for Carers Access Officer is a key member of the Falkirk Citizens Advice Bureau team, delivering independent, free, impartial, and confidential advice to unpaid carers in the Falkirk area. In this role you will work as part of the Help for Carers Team and in partnership with the Falkirk & Clackmannanshire Carers Centre to improve livelihoods and living standards, dealing with a wide range of poverty related issues through carefully tailored advice.

This work will be delivered through a combination of face-to-face interviews, telephone, email, and webchat. You will also support project development through interacting with local organisations, client groups, and professionals.

We are seeking candidates with existing experience of advice-giving, and a strong commitment to the Bureau’s objectives and values.

Key responsibilities will include:

• Working with the Falkirk & Clackmannanshire Carers Centre to provide benefit, debt and housing advice to carers and their families.
• Providing a wraparound service for carers in order to increase their household income, reduce expenditure and improve quality of life for their families.
• Working with other agencies who support carers and promote awareness of the service to them and their networks.
• Appropriately recording client data in compliance with GDPR and Bureau policy, to support advice and social policy work, fundraising, and service promotion.
• Adhering to Association standards and Bureau policy at all times.

Falkirk Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days leave plus 10 public holidays and enrolment into the government NEST pension scheme with an enhanced 5% employer contribution.

For further information, please visit our website at: https://falkirkcab.cas.org.uk/get-involved/careers/help-carers-access-officer 

Location: Hybrid - Haddington CAB 2 days per week; home based 2 days per week
Hours: 28 per week
Salary: £31,500 pro rata; 40 days holiday including public holidays (pro rata)
Closing Date: 27 July 2026

The Finance Officer is responsible for the day-to-day accounting and financial management of the charity. Working with senior managers, the Finance Officer is also responsible for budgeting and reporting on the financial performance to the Board of Trustees.

Key responsibilities include

1. Statutory Financial Reporting for Audit, in line with SORP Regulations   
2. Management Accounting  
3. Bookkeeping Tasks
4. Monthly Payroll Tasks 
5. Governance  

For further information email: [email protected] 

Location: Inverkeithing
Hours: 35 per week
Salary: £32,271 per annum
Contract: Fixed-term until 31 August 2027, subject to the return of the postholder
Closing Date: 12 noon on Monday 3 August 2026
Interviews: Tuesday 18 August 2026

Citizens Advice and Rights Fife (CARF) is Fife’s leading independent advice organisation providing holistic advice and support to local people for over 25 years. Our service is as important as ever and we are committed to strengthening our links with local communities, providing the trusted support we are known for in locations that are accessible and familiar to our clients.

As a Client Adviser, you will provide high-quality advice across a range of topics, helping clients understand their options and empowering them to take action to resolve their issues. You will manage your own caseload, ensure accurate case recording and work in line with CARF’s policies, procedures and quality standards.

You will maintain and develop your knowledge and skills across key areas of advice, ensuring clients receive the highest standard of service.

The successful candidate will be able to work independently, contribute positively to the wider team, and demonstrate a commitment to CARF's vision, values and objectives.

For further information, please visit our website: https://fifecab.cas.org.uk/get-involved/careers/client-adviser-secondment-cover 

Location: Inverness
Hours: up to 35 hours per week
Contract: Permanent
Salary: £26,748 to £28,820 per annum (pro rata)
Closing Date: 24 July 2026

Inverness, Badenoch and Strathspey Citizens Advice Bureau is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 60 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgmental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their personal circumstance.

The Domestic Abuse Outreach Case Worker will deliver dedicated and empowering support to women across Inverness, Badenoch and Strathspey, who have experienced, or are at risk from, domestic abuse. This role encompasses practical benefits and welfare advice, emotional support, advocacy, and collaborative working with statutory and third-sector organisations to achieve the best possible outcomes for women in our service. A trauma-informed approach is essential, ensuring that women receive a comprehensive, person-centred service in a safe and supportive setting. Advice and Support is delivered through telephone support, one to-one meetings, and attendance at joint meetings with partner agencies.

We value the expertise of women with lived experience of domestic abuse. However, we cannot recruit current service users due to conflicts of interest and require a minimum of six months since last accessing services before applications are considered.

For further information, please visit our website: https://inverness.cas.org.uk/ways-help-us/careers 

Location: Golspie
Hours: 35 per week, Monday to Friday 9am to 5pm
Contract: Fixed term to August 2028 with the potential for extension, subject to funding
Salary: £25,789 - £32,631 
Closing Date: Friday 21 August 2026

East and Central Sutherland Citizens Advice Bureau is an independent charity providing advice, information and support to people across our community. We are a small, friendly team of staff and volunteers working across our rural communities delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our communities and clients in a non-judgmental and confidential manner. We aim for individuals not to miss out through not knowing or understanding their rights and responsibilities, or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their circumstances.

The Welfare Rights Officer will play a key role in ensuring the provision and development of quality advice, information, casework, and representational advocacy on statutory benefits and other social welfare matters, as appropriate.  As a Welfare Rights Officer, you will provide professional, efficient, and effective welfare advice and support services to meet the often-complex needs of clients. You will work closely with a team of advisers and volunteers to ensure the delivery of holistic support services for clients.

For further information, please visit our website at: Careers | East & Central Sutherland Citizens Advice Bureau 

Location: Golspie
Hours: 21 hours per week, Monday to Friday, 9.00am – 5.00pm (Set hours within the working week are open to discussion)
Salary: £25,789 FTE (£15,462 for 21 hours)
Contract: Fixed term to 31 July 2028 (the contract may be extended subject to funding)
Closing Date: Friday 21 August 2026

East and Central Sutherland is an independent charity providing advice, information and support to people across our community. We are a small, friendly team of staff and volunteers working across our rural communities delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our communities and clients in a non-judgmental and confidential manner. We aim for individuals not to miss out through not knowing or understanding their rights and responsibilities, or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decisions and feel empowered to improve their circumstances.

The Generalist Adviser role is essential in ensuring the organisation provides a high standard of advice to the public. The adviser will work as part of the advice team to deliver generalist and holistic advice and support to clients accessing our service. This will involve using sensitive listening and questioning skills to encourage clients to explain their issue(s) and to empower them to set their own priorities for a resolution. Once in post, completion of the Citizens Advice Training programme is essential.

For further information, please visit our website at: https://www.ecscab.org.uk/careers