Public

A briefing paper describing the information system that Citizens Advice Scotland provides to bureaux. This comprehensive resource facilitates the delivery of accurate advice to bureaux clients on a huge range of subjects.

A briefing about bank charges which can exacerbate problems for CAB debt clients.

Briefing sheet to accompany the Fully Charged report which focused on bank charges and their effect on CAB clients.

The briefing which accompanies Citizens Advice Scotland’s report, Being Young Being Heard.

Briefing which outlines the increase in homelessness issues that bureaux have dealt with since 2000.

Briefing sheet to accompany the Relative Value report on kinship carers in Scotland

A summary of the services offered by CAS to our member citizens advice bureaux including training, information services, and social policy work.

Briefing sheet on prescription charges, which can act as a barrier to treatment and contribute to inequalities in health.

This briefing looks at problems with mobile phone, landline, and internet services including unclear terms and conditions, hidden costs, and mis-selling.

Vulnerable CAB clients are struggling to overcome the barriers that stand between them and employment.