You are here

Proposed changes to legal complaints system

Citizens Advice Scotland response to a Scottish Government Consultation

Citizens Advice Scotland (CAS) has responded to a Scottish Government consultation, which proposes changes to the way complaints about legal professionals are handled. CAS broadly supports the proposals, but has concerns about proposed changes to the threshold for eligibility of complaints and about proposals which would affect when a complaint can be treated as closed without the complainer's agreement. 

Tracey Reilly
Publication date
April 2021
Publication type